Engineer, Technical Services

1 day ago

Singapore MB SOLUTIONS SINGAPORE PTE. LTD. Full time

At MB Solutions Singapore Pte Ltd, a brand of MBCC Group, we have over 70 years of design, manufacture, and supply of innovative expansion control systems throughout the World.

Our technical expertise in providing the infrastructure and commercial construction industries, including bridge, parking facilities and stadiums, and architectural building structures with best-in-class products and services clearly sets us apart, and we are recognized as the leading global expansion control brand.

Our unique value is partnering with Owners, Specifiers, Contractors and Distributors to offer responsible solutions that range from standard products to one-of-a-kind solutions.

We constantly strive to solve tomorrow’s challenges with our diverse talent, sound science, innovation, and collaboration with our global partners.

MBCC Group is a leading supplier of construction chemicals products and solutions with operating production facilities and sales offices in more than 60 countries worldwide.

We are looking to hire a **Engineer, Technical Services **located in **Singapore **.

**MainAreas of Responsibilities and Key Activities**:
Technical Service & Support:

- To provide and innovate the method to prepare cured samples / sample blocks as a technical support to sales team & AS business.
- Act as an active member to provide technical support such as conduct product training and demo to sales team, applicators & end users.
- Act as technical service provider to handle customer complaints including site visits & follow-up as well as preparing investigation reports.
- To carry out site visit to ensure systems were carried out in the correct method and meet customer expectations.
- Build positive working relationships with applicator customers, conduct quality reports, and assess competence levels via practical assessments.
- Provide expertise in technical support to sales team & customer for pre
- and post-sales

Product Application & Development:

- Assist in product development & production optimization exercise to meet business needs.
- Responsible for the accurate preparation of samples according to product formulation, to cater for laboratory evaluation as well as upon customer requests.
- To provide technical advice in relation to AS products to internal staff with the objective of raising the technical capabilities of the organization.

Others:

- Prepare and maintain record of all in-house & external test data to ensure traceability of critical & important information. Analyse test results and report findings as well as put forward recommendation for improvement needs where necessary.
- Ensure safe practices are followed at all times.
- Ensure that lab tools & equipment used are clean and well maintained after use. Also to maintain cleanliness of laboratory after each trial or testing activity.
- Revalidation of expiring AS products.
- Communicate with independent laboratories & other external parties for all company products related testing.

**Job Requirements**

**Education **:Diploma in Civil Engineering, Chemistry or a related field

**Working Experience **:3 years’ experience in construction chemicals or related field.

**Technical & Professional Knowledge **:Knowledgeable in Construction chemicals related products such as admixture systems, cementitious and concreting materials. Testing method and standard.

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