Community Manager, Thai

5 days ago


Singapore WARGAMING ASIA PTE. LTD. Full time

**Job Overview**

We are looking for an experienced Community Manager for the Thai audience as part of a new team to join our journey in growing and fostering a healthy community and help extend our players’ gaming experience in-game & out. In this role, you will contribute to navigating the complex APAC environment and driving our game’s narrative to the players.

**Reports To**

Regional Community Manager, APAC (Direct)

Regional Publishing Producer, Operating, APAC (Dotted)

**What will you do?**

Responsibilities include but are not limited to the following:

- Conceptualizing, organizing, and executing community focused strategies and content campaigns that would help drive traffic to our game
- Build, maintain, and monitor our community channels from internal and external platforms inclusive of social media touch points across APAC focusing on the Thai market
- Become the point-of-contact for our Thai players. Drive conversations on platforms where our games are available
- Identify, build, and maintain relationships with local language content creators, community contributors, and advocates
- Acting as the conduit between players and developers to communicate and translate feedback into actionable suggestions for the team
- Coordinating communication and initiatives with various stakeholders to collaborate closely
- Supporting and executing live updates, content releases, and cross-promotional campaigns
- Research the latest trends and best practices to stay up to date
- Compiling reports and delivering updates on community sentiment, concerns, suggestions, and other related community insights

**What are we looking for?**
- At least 3 to 5 years’ experience in relevant fields such as community management or social media management
- Managing Thai gaming community and working closely with regional community/product team. Proficiency in Thai and English is a must.
- Excellent writing and communication skills
- Understand the Thai game market and its community, trend, characteristic and behavior
- Having experience working on community campaigns for the Thai audience (inclusive of community-facing initiatives like online events, giveaways, tournaments, offline events, Etc.)
- Professional mindset
- Results-driven and have a player-centric mindset, with the ability to multitask and come up with creative solutions to engage our players
- Team player to be able to work with cross functional, regional, and global teams

**What additional skills will help you stand out?**
- Experience working in relevant gaming, media, entertainment companies
- Existing user of the Steam gaming platform or at least understand the key features
- Being a streamer or familiar with the streaming environment
- Familiarity with Wargaming products

**About Wargaming**

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.



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