Executive Officer
2 weeks ago
**DESCRIPTION**
- $2,500 - $2,700
- North East Location
- Office hours (Monday - Friday)
- Renewable Contract
**Responsibilities**
User Acceptance Testing (UAT) & Implementation for new / changes to existing commission scheme
- To understand the commission scheme, analysis Business requirements and seek clarification from the Sales Teams if details provided in approval paper are unclear or has missing information.
- To design, execute and coordinate for Signoff on user test scenarios and test cases, with associated test data and expected test result.
- To liaise with Commission IT team to work out UAT timeline and make sure new changes cut over to production on time.
- To investigate, track and clarify with Commission IT for any errors detected in UAT stage and assist on any system issues occurred in production.
- To conduct other testing for processing improvement.
- To examine and document test results, raising defects for failed tests and track defects to closure.
Process Automation (RPA)
- To review current processes & contribute ideas / suggestions for automation.
- To analyse what are the processing gaps required for automation, to work with the supervisor and assist the Commission Team to follow up on end-to-end solution timeline.
- To work with RPA team for any process automation.
Sales Commission Operations
- To ensure operation processes are completed within timeline and commissions are paid in accordance to commission schemes.
- To verify, investigate, analyse root causes and resolve disputes / claims raised by Internal / External sales parties.
- To liaise with Sales, Finance, Sales Partners and Other Support Teams in clarifying / processing sales claims.
- To ensure proper documentation and housekeeping of operation processes & procedures.
Customer Support
- To collate & analyse any irregularities found in Sales Partners / Salesman commission payment that is not aligned to sales performance or sales trend.
- To assist Team Leader or Team Member in providing sales commission data trend when required.
- To provide analysis for supporting necessary checking on incident / service request raised by Business.
Any other duties as assigned by the manager
**REQUIREMENTS**
1. Diploma in IT/Industry Engineering/Data Analysis/Process Automation.
2. Experience on UAT and end to end scenario testing
3. Understand requirements, test case creation, test execution.
4. Possesses strong Excel skills to aid in test execution, data checking and analysis.
5. Prior experience in scripting, VBA or equivalent and SQL preferred.
**HOW TO APPLY**:
If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.
or call your friendly Consultant, **Alvin Tan Han Lee, at 6590 9929 **for a confidential discussion.
Please indicate the below information in your resume:
- Current & Expected Salary
- Reason(s) for leaving
- Notice Period / Availability to commence work
**YOUR SUCCESS IS OUR ACHIEVEMENT
Notice:
Cessation of Collection of full NRIC Numbers:
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