Customer Service Executive
2 days ago
**About the role**
The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.
**What you will be doing**
- Lead a team of customer service personnel and operational staff /production supervisor in handling daily services and operations
- Participate in day-to-day operation issue
- Manage and control the facilities and resources (MHE, VAS equipment, indirect material) at its command
- Annual capacity review; recruitment status, training, and escalation if any
- External training requisition - safety, first aider, work from height, fire warden etc.
- Reports 1) P & L 2) OT charges 3) facilities 4) space utilization 5) manpower 6) Machine utilization & maintenance 7) Expenses 8) Administration 9) Handling & preparation for audit 10) Monthly end billing
- Draft SOP and workflow of other documents.
- Training strategies & certification and development of the workers
- Manage indirect material inventory, consumption patterns, work with cross function to eliminate excess and obsolete inventory. Ensure stock availability to fulfil requirements.
- Monitor the production plan is done in accordance with customer fulfilment and QHSE compliance and etc
- Support warehouse on cycle count program and monthly stock-take.
- Keep track & follow up on continuous program; effectively and continuously explore and implement programs to improve quality, productivity, cost effectiveness and process improvements in production.
- Work together with quality personnel in compliance with Good Manufacturing Practice, ISO 22716 requirements and ASEAN Cosmetics Directive.
- Work closely with manager and ad hoc as when assigned
- Minimum few years of relevant experience in production management
- Some experience in materials management, supply chain, logistics in a manufacturing environment
- Soundable experience in purchasing and production planning responsibilities
- Experience in lean management and continuous improvement
- Demonstrates sense of urgency and responsiveness; achieves measurable results
- Reliable - accurate & detailed
- Good analytical and computer software skills
- Ability to manage large amounts of quantitative data
- Proficient computer skill in Microsoft office
- Good written and verbal communication skills
- Dynamic self-starter with good interpersonal, communication and written skills
Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.
-
Customer Service Officer
1 week ago
Singapore TPS Secretarial & Executive Search Full time**Responsibilities**: - Responsible for end-to-end customers as per product requirements & regulatory guidelines including Non-Resident Account customers of the Bank - Handling walk-in customers at the branch counter and visit customers office/residence for collecting documents - Resolve Client queries and servicing requests within turn around time -...
-
Customer Service Operations Assistant
6 days ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Executive
2 weeks ago
Singapore Trelleborg Sealing Solutions Full timeJoin to apply for the Customer Service Executive role at Trelleborg Sealing Solutions 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Executive role at Trelleborg Sealing Solutions Get AI-powered advice on this job and more exclusive features. Trelleborg Sealing Solutions is seeking a dedicated Customer Service Executive to...
-
Customer Service Executive
2 days ago
Singapore MATERIAL TECHNOLOGY PTE LTD Full time**CUSTOMER SERVICE EXECUTIVE** **Job Highlights**: Material Technology ( a Krayden company) is a stocking technical distributor featuring adhesives, sealants, encapsulates, coatings, solder, solder chemicals, release agents, dispensing equipment and supplies with locations throughout the United States and Mexico, Asia, and Brazil. The company represents...
-
Customer Service Executive
12 hours ago
Singapore CPO PTE. LTD. Full timeRoles & Responsibilities CPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service...
-
Customer Service Officer
6 days ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members' and guests' enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
-
Customer Service Officer
1 week ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members' and guests' enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
-
Customer Services Officer
6 days ago
Singapore SAFRA National Service Association Full time**Customer Services Officer (4 months maternity cover)** **1. Main / Key Responsibility(ies)**: Perform Customer Service duties at the frontline counter. - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System -...
-
Customer Service Executive
4 days ago
Singapore JWEN MARKETING PTE. LTD. Full timeCustomer Service Executive Location: Central Type: Full-time Job Summary We're looking for a Customer Service Executive who will be the first point of contact for our customers. You'll handle inquiries, resolve complaints, and provide accurate information about our products and services, ensuring a smooth and positive customer experience. Key...
-
Customer Service Executive
2 weeks ago
Singapore Amore Fitness Pte Ltd Full time**More than a Customer Service Executive, I represent Amore Fitness’ branding positively in a myriad of settings.** As our Customer Service Executive, you are the voice of our brand by connecting actively with our customers. We are seeking customer-oriented, committed and patient individuals who are willing to assist our customers with a smile and ensure...
