Technical Support Assistant Engineer

Technical Support Assistant Engineer
Req ID: 117711
Remote Position: No
Region: Asia
Country: Singapore
State/Province: Alexandra Road

**General Overview**:
**Functional Area**: ENG - Engineering
**Career Stream**: OPE - Operations Engineering
**Role**: Technical Support 3
**SAP Short Name**: TS3
**Job Title**: Engineering Technical Support 3
**Job Code**: TS3-ENG-TSUP
**Job Level**: Band 06
**Direct/Indirect Indicator**: Indirect
- Direct the efforts of the technical support engineering function, including supervision of the technical support EAs and technicians.
- Develop training manual and PM procedure for new testers and equipment deploy for production,
- Review and update PM schedule for existing testers and equipment, procedures and reports.
- Provides project and team leadership for the Tech Support Engineering Group and also will be responsible for evaluating, monitoring and providing high level guidance and leadership to meet internal and external customer requirement.

**Essential Duties and Responsibilities**:

- Design and develop technical procedures for internal customers.
- Responsible for writing, editing and updating PM procedures
- Analyze PM data and develop technical documents, reports and plan for Kaizen activity to continuously improve tester performance by reducing downtime, improve the efficiency and feedback for future enhancement.
- Work with customer on specifications, sets up and maintains necessary spare parts and tester capacity to support production for On-Time-Delivery (OTD).
- Provide technical support to Technicians and customers to solve complex problems
- Manages and coordinates activities of Tech Support Engineering Team.
- Support 6S and Kaizen/ Continuous Improvement initiatives.
- Perform related duties and responsibilities as required.
- Any other ad-hoc duties as assigned in accordance to business needs

**Job Knowledge, Skills & Abilities**:

- Engineering (Electrical / Electronic / IT/ Mechatronic) background
- Good communication skill
- Must be a team player and highly motivated.
- Willing to learn and able to pick up fast
- Flexibility and ability to change priorities.
- Ability to multi-task with strong sense of urgency

**Experience/Education**:

- Degree in Electrical / Electronic / Computer / Mechatronic or Diploma in Engineering with more than 5 year experience in maintenance and repair of test systems

**Other Info**:

- Work Location**:452 Alexandra Road, Singapore 119961 [Near Labrador Park MRT]**
- Working Days / Hours**:8am to 5.30pm / 8.30am - 6.00pm (Mondays to Fridays)**

**Notes**:
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.