Training Operations Executive

3 days ago

Singapore FOCUS SECURITY SERVICES PTE. LTD. Full time

**Training Operations Executive**
- Meeting with clients to discuss security issues.
- Conduct Monthly Ops Meetings with Clients.
- Respond to client queries.
- Responsible and accountable for effectively managing the day-to-day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers.
- Planning and approving security officers’ work schedule to suit operational needs.
- Overall in-charge of day-to-day operations of security personnel to the allocated sites.
- Responding to emergencies and urgent duties 24/7.
- Putting up and submitting various reports using Microsoft Office/Google and in-house software.
- Conduct security and safety risk assessment surveys of the assignments.
- Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
- Conduct OJT training for new hires.
- Reviewing worksite SOP to ensure it remains relevant with the current operations.
- Handle workplace investigation, grievance, and discipline.
- Plan and schedule training for security personnel in alignment with PLRD & PWM requirement.
- Plan and conduct periodic exercises to ensure the vigilance of security personnel.
- Assist with recruitment and selection of security personnel.
- Manage and review security procedures.
- May require to stand in when shortfalls.

**Qualifications**:

- A Diploma in Security or equivalent discipline service Qualification is essential.
- Applicants with PLRD SS will have an advantage.
- At least 5 years' hands-on experience in an operational management or disciplined services or commercial security experience.
- Applicants must possess initiative and has demonstrated ability to work independently and be able to manage a team of at least 50 security officers at multiple customer locations.
- Ability to communicate effectively in English, both verbal and written.
- Proficient in computer skills.
- Other attributes include good interpersonal skills, service-oriented mindset.
- **Class 3 Driving Licence is preferred.

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