Software Development Director

**Job Objectives**
- Develop business activities and strategic customers/partners in Singapore market
- Position VTI's standing in IT solutions and services in Singapore marketAchieve business targets and market development goals for specific periods

The Director of Software Development oversees the software development lifecycle, manages teams, and aligns development strategies with business goals.

**Key Responsibilities**:

- **Oversee Software Development Lifecycle**: Manage the entire process from initial concept through deployment and maintenance, ensuring that projects are completed on time and within budget.
- **Develop and Implement Strategies**: Create and execute software development strategies that align with the organization's business objectives, ensuring that the development efforts support overall company goals.
- **Team Leadership and Management**: Lead and mentor a team of software developers, providing guidance, performance evaluations, and fostering a collaborative work environment.
- **Cross-Functional Collaboration**: Work closely with product managers, quality assurance teams, and IT operations to ensure seamless integration and functionality of software products.
- **Performance Evaluation**: Appraise and evaluate the performance of the software development team, making recommendations for compensation and professional development.
- **Business Partnerships**: Initiate and maintain relationships with clients, vendors, and senior business executives to foster collaboration and business growth.
- **Morale Management**: Manage the morale and motivation of the software development organization, ensuring a positive and productive work environment.
- **Resource Allocation**: Allocate resources effectively to meet project demands and optimize team performance.

**Management & Administration**
- Approve targets for heads of units/teams under management authority
- Control operational costs of company activities in Singapore market
- Report periodically on business situation, pipeline, and conversion rates
- Approve and propose (according to authorization) functions, duties, and organizational structure of units; position systems, job descriptions, performance management and evaluation systems, compensation policies for positions and personnel under VAP
- Build core capabilities and company culture in Singapore market
- Review annual personnel plans (staffing - recruitment - training - evaluation) for VAP and review unit adjustment proposals (if any)

**Professional Operations**
- **Strategic Planning**:

- Research and analyze customer needs, development trends, and technology/solution/software product usage levels in Singapore market
- Build business strategies, development directions, and sales policies to approach markets and promote business expansion in Singapore
- Coordinate with Delivery and Technology blocks to build appropriate service portfolios and establish OKR/KPI targets for sales
- **Business Development**:

- Directly develop Key Accounts; proactively seek and build relationships with potential customers
- Organize/supervise sales activities, bidding, quotations, and contract signing to ensure target revenue
- Serve as bridge between Sales - Presale - Delivery to ensure effective project execution and achieve customer satisfaction and expectations for continued development of additional projects and new customers
- Work and coordinate with R&D to propose/standardize technology solutions for sales
- **Customer Relationship Management**:

- Manage customer relationships in Singapore market
- Propose policies, methods, and forms to improve customer experience with company products/services
- Provide consultation and customer care, create good relationships between customers and company to increase customer satisfaction and retention

**Reporting Functions**
- Build feasible plans and implement customer search and sales activities in phases to ensure revenue, profit, and customer targets
- Report periodically on business situation, pipeline, and conversion rates
- Report semi-annual implementation and annual summary
- Report promptly on situations and incidents arising during mission execution beyond resolution authority to superior management and leadership
- Perform other tasks as required by Board of Directors, BOD VTI

**Authority & Responsibilities**
- **Authority**:

- Approve documents within job title scope and delegated authority
- Request relevant units/departments/individuals to provide information and coordinate work implementation according to proper functions and authority
- Use CRM to monitor and evaluate team effectiveness
- **Responsibilities**:

- Fully accountable to BOD VTI and Company Board of Directors for results of assigned work areas (company KPIs related to business numbers, revenue, customers, market)

Fully accountable to BOD VTI, Board of Directors, and Law for compliance issues with legal regulations in assigned areas

**Technical Skills**:

- **Com