Breakfast Buffet Crew
3 days ago
**Job Description**:
**Job Summary**
F&B Crew will provide food & beverage related services at the Hotel’ s Great Room. They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.
**Your day-to-day**
**Guest Experience**
- Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner
- Clear tables and prepare for service for the next guests
- Refresh Food and Beverage in The Great Room
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas
- Always take responsibility for ensuring a positive guest experience
- Perform any other assigned reasonable duties and responsibilities as requested by Supervisors or Managers
- Answer any guests enquires practically and simply in adherence to brand standards.
- Handle guests' complaints appropriately adhering to brand standards or direct them to Duty Managers (DM).
- Reliably handle all special needs and requests of guests
- Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
**Job Highlights**
- Duty Meal
- 7.00am to 1.00pm
- $12 per hour
- 2 Days Off
**Job Requirements**
- Great communication skills
- A positive and keen to learn attitude.
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