Sr Operation Mgmt Specialist

**General Information**:

- Req #
- WD00080432
- Career area:

- Information Technology
- Country/Region:

- Singapore
- State:

- Central Singapore
- City:

- SINGAPORE
- Date:

- Tuesday, April 1, 2025
- Working time:

- Full-time

**Additional Locations**:

- Singapore - Central Singapore - Singapore
- Singapore - Central Singapore - SINGAPORE

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
**Overview**:
**Key Responsibilities**:

- Administer and maintain AWS RDS databases (MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g., DynamoDB, MongoDB).
- Ensure database performance, availability, and scalability through proactive monitoring and tuning.
- Design and implement automated solutions for provisioning, backup, recovery, and scaling using AWS-native tools and scripting.
- Provide L2 operational support, including root cause analysis and issue resolution aligned with ITIL service operations.
- Implement security controls, data protection, and compliance in line with cloud and ITIL governance frameworks.
- Support business continuity and disaster recovery strategies, including high availability and replication.
- Participate in 24x7 on-call rotation, ensuring timely response to incidents as per SLAs.
- Collaborate with DevOps, Security, and Application teams to support change releases and service transitions.
- Experience in WOG/GCC and GCC+ environments is preferred.

**Required Experience**:

- 7+ years in database administration, with at least 3+ years in AWS and AWS RDS environments.
- 3-5 years of SQL database administration experience.
- Extensive hands-on experience with MySQL, PostgreSQL, SQL Server, and NoSQL technologies.
- Proven experience in AWS database services such as Amazon RDS, DynamoDB, and associated ecosystem.
- Strong understanding of **ITIL service management framework**, particularly incident, change, and problem management.

**Technical Skills**:

- Proficient in AWS automation tools**:CloudFormation, Lambda**, and scripting (Python, Bash).
- Experience using AWS monitoring tools**:CloudWatch, Performance Insights, AWS Trusted Advisor**.
- Strong in database backup/recovery, replication, clustering, and high-availability solutions.
- Familiarity with ITIL-aligned service desk tools (e.g., ServiceNow, BMC Remedy) is a plus.
- Exposure to WOG/GCC and GCC+ environments is a strong advantage.

**Certifications**:
**Mandatory**:

- AWS Certified Database - Specialty
- AWS Certified Solutions Architect - Associate
- Microsoft Certified: Azure Database Administrator Associate
- ** ITIL Foundation Certification**

**Preferred**:

- AWS Certified DevOps Engineer - Professional

**Additional Locations**:

- Singapore - Central Singapore - Singapore
- Singapore - Central Singapore - SINGAPORE
- Singapore
- Singapore - Central Singapore
- Singapore - Central Singapore - Singapore ,
- Singapore - Central Singapore - SINGAPORE