Credit Recovery Officer

1 week ago

Singapore COLLECTIUS CMS (S) PTE. LTD. Full time

**Job Description
- Conduct debt collection from debtors via phone calls.
- Negotiating with debtors to provide best payment option to clear outstanding amount.
- Initiate necessarily follow up action for collection (as per defined process).
- Conduct administrative duties - monitoring of payments and file management.
- Maintaining a high level of customer service while collection actions are adhering to company policies and procedures.
- Able to handle complaints and understand customer concerns to provide solution.
- Any other ad-hoc duties.

**Required Knowledge & Experience: -**
- Possess strong written, communication and negotiation skills.
- Able to communicate in English. Other local languages will be a plus.
- Able to make good judgement in reviewing assigned accounts.
- Work independently and as a team player.
- Customer centric.

**Benefits: -**
- Government-Mandatory Leaves (Maternity Leave, Paternity Leave, Childcare Leave, Extended Childcare Leave, Outpatient Sick Leave, Hospitalization Leave) ** Company provides additional 2-weeks for Paternity Leave
- Annual Leaves (capped to 18-days)
- Compassionate Leave (capped to 3-days)
- Marriage Leaves (3-days)
- Birthday Leave (1-day)
- Examination Leave (1-day)
- National Service Leave
- Off-In-Lieu to credit if Public Holiday falls on a Saturday.
- Covered with Insurance (Group Hospitalization & Surgery, Group Term Life & Group Personal Accident)
- Salary increments after successful confirmation based on individual’s performance.
- Opportunity of career growth.

5-days working

Nearest MRT: Expo

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