Customer Engagement Executive

4 days ago

Central Singapore Sembcorp Industries Full time

Singapore, Central, Singapore
- Capability
- Renewable
- Department
- Business Development & Customer Engagement
- Job posted on
- Jan 22, 2025
- Employee Type
- Contract
- Experience range (Years)
- 0 - N.A.

**ABOUT SEMBCORP INDUSTRIES**
- Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

**KEY ROLES AND RESPONSIBILITIES**
- Work alongside the team to develop marketing strategies and campaigns, including competitors monitoring and reporting
- Regularly update website content, perform auditing as well as thought leadership content creation
- Liaise and manage relationships with external or internal stakeholders to support for events & launches
- Ensure contents in all presentation decks and materials are on-brand, consistent in terms of style, quality, and tone of voice, and are free of typographical errors
- Learn about the procurement process, such as requesting for three quotations
- Responsible for taking meeting minutes and circulation for information and follow-ups
- Assist in ad-hoc tasks to support marketing and corporate affairs function

**QUALIFICATIONS & EXPERIENCE**
- Diploma or degree holder in Operations Management, Engineering or related field
- At least 2-3 years of experience in billing operations or relevant industries
- Basic understanding and experience in the energy or renewable energy market is a plus

**SKILLS, COMPETENCES AND PREFERRED CHARACTERISTICS**
- Interest in B2B marketing, including understanding industry trends, market dynamics, and customer needs in a professional business environment
- Proficiency in Microsoft Word, PowerPoint and Excel
- Ability to work independently and perform in a fast-paced environment, to work alongside diverse group of employees
- Written and verbal communication skills tailored to professional audiences and stakeholders, including the ability to create compelling messaging for business clients
- Knowledge of content management systems and/or web analytics and/or CRM systems
- Stays up to date with latest B2B digital and marketing practices
- Prior knowledge, experience or interest in the energy sector or engineering background will be advantageous
- At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

- Institution-first Mindset - Put the interest of the Group ahead of individual interests.
- Collaboration - Deliver through collaborating across markets, businesses and functions.
- Accountability - Hold team and self accountable to deliver on our commitments.

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