F&b Team Leader

2 weeks ago


Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time

The Team Leader for the Specialty Restaurant, Akira Back is responsible for ensuring that the food is being delivered to the guests on a timely manner. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct guest rooms. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

~ Contribute to customer service over various platforms.
~ Cultivate productivity and innovative mindset.
~ Demonstrate the service vision.
~ Follow food and beverage safety and hygiene policies and procedures.
~ Implement operations for service excellence.
~ Interact with and serve f&b guests.
~ Maintain food and beverage service environment.
~ Maintain quality control procedures.
~ Prepare for service.
~ Project a positive and professional image.
~ Provide go-the-extra-mile service.
~ Provide safety and security for guests.
~ Respond to service challenges.
~ Solve problems and make decisions at operations level.
~ Use essential features of a computer.
~ Work in a diverse service environment.

~ Able to work Split Shift.


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