Program Specialist

**Duties**:

- Establishing and maintaining relationships with key stakeholders to ensure systems, processes, and policies meet their needs.
- Developing business requirements, timeframes, and priorities for development of web-based systems that support Healthcare and Insurance programs, as well as coordinating the testing, deployment, and enhancement of those systems.
- Researching, analyzing, identifying impacts, making recommendations and proposing actions to management and leadership concerning issues affecting HI programs.

**Requirements**:
**Conditions of Employment**:

- Must be a U.S. Citizen or National
- Males born after 12-31-59 must be registered for Selective Service
- Suitable for Federal employment, determined by a background investigation
- May be required to successfully complete a probationary period
- Complete the initial online assessment and USAHire Assessment, if required
- This position is eligible for inclusion in the bargaining unit.
- if the duty station is finalized in the Washington, DC metropolitan area, employees in this position will be represented by the American Federation of Government Employees (AFGE) Local 32.
- if the duty station is finalized outside of the Washington, DC metropolitan area, this position will not be represented by a bargaining unit.

**Qualifications**:

- For the GS13: You must have one year (52 weeks) of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent (obtained either in private or public sector) which demonstrates ALL of the following:

- Assisting in implementation of business process improvements and communication strategies; Drafting operational policy for a health insurance or other benefit program;
- Participating in product or systems development and testing teams;
- Drafting sub-regulatory guidance or training material regarding operational matters; and/or
- Working with multiple stakeholders on programmatic/operational requirements.

You must meet all qualification and eligibility requirements by the closing date of this announcement.
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

**Education**:
This job does not have an education qualification requirement.

**Additional information**:
Relocation expenses will not be paid.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.
- Analytical Ability
- Attention to Detail
- Decision Making
- Developing Business and Systems Requirements
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Knowledge of the Health Insurance Industry
- Oral Communication
- Reading Comprehension
- Reasoning
- Self-Management
- Teamwork
- Writing

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your ag