Network Engineer

Job ID: 18838
- Location: ST Engineering Hub, SG
- Description:

- **About ST Engineering**

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values - Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture - from the people we hire, to working with each other, to our partners and customers.

**About our Line of Business - Cloud & Data Centre Solutions**

ST Engineering Cloud and Data Centre Solutions Pte Ltd provides all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

**Be Part of Our Success**
- Designing and implementing new network solutions and current network improvement/expanding
- Installing, configuring and supporting network equipment including routers, load balancers, switches
- Analyse problems, perform troubleshooting, and track problems through resolution
- Responsible for monitoring activities, such as device status and bandwidth usage
- When necessary, escalate problems to the appropriate stakeholders / principals /vendors
- Schedule and run periodic maintenance for network infrastructure at the data centre
- Plan and manage change request and / or maintenance activities for network operations including firmware patches
- Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
- Perform Change Request, Service Request as assigned by team lead according to the SLA
- Manage Call ticket assigned by service desk according to the SLA
- Managing of network devices and perform firmware patching
- Managing subcontractors involved with network installation
- Work with other team for new implementation and troubleshooting
- Providing network reports and status for monthly SLA reports and other operations requirements

**Qualities We Value**
- Minimum 4 years of experience working as a network engineer within the operations environment
- Past working experience in CISCO ACI is an advantage
- Past working experience in Cloud environment is an advantage
- ITIL certification will be an added advantage
- Good grasp of technical skills (network)
- Possess CCNA or CCNP certification
- Good understanding and appreciation of network and system design
- Sense of urgency for service performance issues
- Able to handle demanding service response and recovery turnaround
- Able to manage daily support tasks to meet stringent SLA requirements
- Excellent scheduling and multitasking skills
- Good analytical skills with ability to work with others to resolve problems
- Good organization skills, with ability to properly document and track information

**Our Commitment That Goes Beyond the Norm**
- An environment where you will be working on cutting-edge technologies and architectures.
- Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
- Meaningful work and projects that make a difference in people’s lives.
- A fun, passionate and collaborative workplace.
- Competitive remuneration and comprehensive benefits.