Account Director

**Job Title: Account Director**

**We are a collective of thinkers dedicated to driving feeling via creative and precision through the true orchestration of media, data and technological power.**

**gyro:APAC is where tradition, modernity and innovation inspire imagination. Together, we have a shared conviction to ignite humanly relevant ideas across all touchpoints to bring the most success to our valued client partners.**

**We are gyro:APAC.**

Currently we are looking for account director to join our growing Singapore team. If you think account management is your calling, at gyro, you will find a breath of learning opportunities both in terms of the type of work (from campaigns to creating new user experiences to production) and a senior management team that is committed to helping you build the right foundations towards career longevity through training and mentoring

Your duties will include the responsibilities of an Account Director as set out in the job description, including;
- Build effective client relationships and acts as day to day client partner and trusted adviser; working with them to achieve their marketing objectives and works to nurture and grow the relationship
- Acts as a client partner or consultant who can identify client business challenges and bring to bear the best capabilities of the broader Dentsu network
- Leads projects from initial scoping and creative brief through to production - while also being willing to ‘get your hands dirty’ and become involved to ensure projects are completed and client expectations are exceeded.
- Is a committed, responsible and confident leader of projects, who can work both independently and as part of the wider team
- Brief media, creative, strategy staff and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
- Ensures that all campaigns are planned, briefed and monitored to achieve creative and production excellence and digital innovation within agreed timescales
- Provides hands on support and guidance for more junior members of the account management team in the production of campaigns, sharing expertise and knowledge to ensure work is completed accurately and exceeds client expectations.
- Maximizes margins achieved from every project, ensuring forecasts are always met in the agreed time period, while ensuring client needs are exceeded.
- Contributes accurately to weekly forecasting process and helps to manage invoicing
- Always provides the high standard of service to the client that meets and exceeds client expectations
- Leads weekly client meetings and actions client requests and briefs in a timely manner
- Involvement in client planning and strategy sessions and expected to contribute materials and support with client co-ordination.
- Liaising with, and acting as the link between the client, third parties and agency by maintaining regular contact, ensuring communications flow effectively and client objectives are met
- Ensuring all projects are delivered on brand, meet the brief and are the best agency standard possible
- Presenting alongside agency colleagues, in particular Strategy, Media, Technology, and Creative teams, campaign/project concepts and budgets to the client
- Building strong internal relationships across each department to ensure a good working environment between all departments

**Desired Skills and Experience**
- Previous B2B marketing experience, ideally FS B2B
- über-organised and detail-oriented individual
- A confident manager with a safe-pair of hands for both the agency and clients
- Strong relationship management, leadership, and teamwork skills
- Strong time management skills with an ability to prioritise
- Ability to think quickly, solve problems and offer solutions
- Excellent facilitator and highly pro-active
- Minimum 8 years of working experience preferably within a digital agency/client environment
- Bachelor’s degree (BA/BS) from an accredited college or university; PMP Certification is a plus.
- Background in media, web and digital marketing strategy and managing digital projects including website and platform builds, UX/UI, automation, digital assets creation, paid media campaigns
- Knowledge of CMS i.e. AEM, WordPress, Drupal
- Knowledge in ad servers and HTML preferred but not essential
- Has an understanding of web programming languages, methods, and procedures

**General Competencies**

At gyro, there is no Creative Apartheid, no space for divas. Humble and open minds comfortable with collaboration are welcome, big egos are not. Attitude is as key a hiring criteria as experience and competency is for us.
- Curious and a self-starter
- Collaborative and comfortable working in a matrix environment
- Strong accountability and responsibility with integrity and trust
- Motivation to maintain and improve deliverable standards
- Willingness to listen to feedback and use it to improve