Doorman

20 hours ago

Singapore RC HOTELS (PTE.) LTD. Full time

**ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD**

At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues

We are looking for a diverse group of passionate individuals to join our two iconic hotels with 13 restaurants and bars; one of Asia’s largest and award-winning Willow Stream Spa; and the cutting edge Raffles City Convention Centre.

Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success.

Take the step to be a part of something big today, we’d love to hear from you

**Doorman**

**Summary of Responsibilities**:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

- To assist guests with taxi requests and assist them with their belongings into the taxi
- Co-ordinate with arriving coaches/passengers vans/Taxi & Uber/Grab to their waiting area
- To assist arriving and departing guests and ensure that all belongings are being retrieved or placed in taxi upon arrival or departure respectively
- To co-ordinate on parking lots for VIP guests and ensure they are duly received
- Co-ordinate parking for drivers for pick-up guests
- Ensure LQA service standards are in practice as set by the hotel at all times
- Assist in loading and unloading and tagging of luggage for arrival and departure from taxi or luggage van
- Promptly greet and welcome all guests on arrival
- Able to provide information and assistance to guests as and when required
- To be well versed with all shuttle and taxi booking charges to provide accurate information to guests.
- Provide direction, information and/or assistance to guests as and when required
- To report on incidents/accidents at driveway and redirect traffic flow when required
- Ensure smooth flow of traffic at the driveway
- To ensure general cleanliness at the front driveway
- May be required to assist Bellman in luggage duties when required
- Work hand in hand with car Valets to ensure smooth traffic flow at all times
- Buddy new colleagues as required and provide on job training
- Attend department briefings and meetings
- Ensure grooming standard set by the hotel at all times
- Any other duties as assigned from time to time
- Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative

**Qualifications**:

- Minimum Secondary education
- Able to read and write English. A second language is preferred
- Some working experience preferred
- A valid class 2/3 motor licence is preferred
- Must be physically able to carry out duties of Bell Person
- Guest focused with good communications skill
- Guest oriented individual with pleasant and courteous disposition
- A team player and efficient worker
- Flexible and adaptable
- Possess good attitude and initiative
- Possess integrity and honesty

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS

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