Operations Trade Finance

6 days ago

Singapore ING Full time

Overall Function

The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions. Some relevant working knowledge of trade business conducted in Europe. This function is in Trade Services Department (TSD) in Singapore with the focus to support Europe & Asian offices in their L/C Documents checking function.

Key Responsibilities- Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents- Communicate with Europe & Asia offices on the check status of L/C documents- Provide professional advice to the branch offices on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipment- Co-ordinate and work efficiently within the team- Ensure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.- Ensure adherence to ING’s procedures, policy and guidelines at all times.- Propose areas of improvement in the team for the benefit of the team and branch offices- Assist in projects to improve work processes & migrations

Other responsibilities and daily tasks include the following:
- Provide quality checking and timely service delivery to branch offices.- Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.- Continuously exceeding customer expectations: the WOW effect

Qualifications and Skills- Acceptable tertiary education- CDCS certified L/C Documents checker- At least 3 - 5 years’ of experience in handling both Import and Export L/C Document checking-
- Knowledge of Swift Alliance and any main accounting system- Knowledge of ICC publications - UCP600, ISP98, URR725, URC522, ISBP.- Knowledge of local region’s regulatory compliance and anti-money laundering policy- Possess effective communication skill to work with the teams and branch offices- Preferably with exposure to outsource/insource operations

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