Manager, Underwriter

Primary Details

Time Type: Full time

Worker Type: Employee

Responsible for underwriting activities and P&L responsibility for products aimed at the corporate segment (i.e property, health, liability, worker's compensation, motor, personal accident & travel, employee compensation, corporate risk etc.), managing a team of product specialists that support all channels (agency, direct, local brokers and MTP) for the corporate segment, managing UW relationship with intermediaries and business partners in the area of underwriting service delivery, product development and innovation and managing overall business relationship with MTPs and brokers in the area of GWP growth.
- Responsible for underwriting activities and P&L responsibility for products aimed at the corporate segment (i.e property, health, liability, worker's compensation, motor, personal accident & travel, employee compensation, corporate risk etc.)
- Responsible for managing a team of product specialists that support all channels (agency, direct, local brokers and MTP) for the corporate segment
- Responsible for managing UW relationship with intermediaries and business partners in the area of underwriting service delivery, product development and innovation.
- Responsible for managing overall business relationship with MTPs and brokers in the area of GWP growth.
- Ensure the ongoing technical development of underwriters in line with staff development plans and ideal DAL state.
- Ensure the team’s awareness of the business plan and it’s context, to be able to make decisions appropriately
- Adhere to underwriting standards, instructions and good practice to minimize risk and maximize efficiency
- Provide technical expert support to the identification of issues and opportunities within area of expertise
- Demonstrate understanding and awareness of market dynamics and market cycle to drive and enhance business performance
- Assist in managing resources across the team to ensure business requirements are achieved
- Positively promote the department, division and company as a whole, in order to maximize brand leverage
- Contribute to the development of the team’s business plan in order to maximize productivity and performance
- Establish strong relationships with stakeholders including customers, brokers, business partners and colleagues, to maximize influence and achieve business objectives
- Underwrite complex insurance risks in accordance with the business plan and the personal authority to meet business objectives, including Negotiating rates, terms and conditions for existing and new business; compliance of production and issue of contract certainty documentation ensuring compliance with internal and external regulations and guidelines ensuring contribution to the business plan and objectives, and support credit control in payment collection
- Act as a role model and demonstrate good leadership behaviors
- Support the divisional underwriting function to actively manage talent (attract, recruit, develop and retain) to build people capability for the future (succession planning)
- Key Performance Indicator: Growth & Profitability - GWP including Renewal and New Business vs. Plan, GWP per Underwriter, NCOR % and UW profit for Corporate channel, Renewal retention rate and New Business pipeline in Salesforce, APTP / Rate Adequacy
- Key Performance Indicator: MTP and Broker Servicing & Satisfaction - Broker survey results,
- Key Performance Indicator: Achieve overall local underwriting governance requirement and internal audit, Cell reviews completed timely each month, required actions identified and monitored until complete, Appropriate reporting in place across all portfolios to cover off GUC requirements and allow for active portfolio management

Preferred Competencies/Skills
- Negotiation and problem-solving skills
- Relationship management and communication skills
- Analytical and research skills
- Strong analytical, leadership, communication and interpersonal skills
- Outstanding personal presentation, organizational, influencing and negotiation skills
- Proven ability to build and sustain a profitable portfolio

Preferred Education Specifics
- Relevant tertiary qualifications, specialist qualifications or equivalent

Preferred Experience
- 15+ years of specified product underwriting/broking experience, with at least 3 years’ of management responsibilities

Preferred Knowledge
- Broad insurance industry knowledge
- Relevant tertiary qualifications, specialist qualifications or equivalent

How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.