Junior IT System Administrator

1 day ago


Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

The Sys Admin is responsible for managing day to day support of operational tasks, requests, incidents and changes meeting customer’s requirements and Service Level Agreements. He/she will also provide support to the System engineer/team lead based on tasks assigned and not limited to:

- cooperate with internal/external stakeholders to achieve work/task objectives set out by the system engineer/team lead/Managers.
- Install/configure software/hardware, manage servers/tools
- Setup accounts (AD or non-AD), laptops, workstations, servers
- Monitor performance and maintain systems according to requirements
- Ensure security through access controls, backups and firewalls
- Analysing, troubleshooting, and correcting system problems remotely/on-site
- Responsible for documenting incident RCA report the configuration of the system and system performance tuning
- Responsible for security compliance, patching, health check & hardening remediation
- Performing routine audits of systems and software and perform system devices backups
- Performing standard or project change request as per change window (non-business hours)

**Skills for Success**:

- Diploma/Degree in Computer Science / IT or equivalent
- 2 years of experience in Windows/VMware support and maintenance
- Good to be certified: ITILv3 Foundation / Microsoft Windows Server Administration / Microsoft Azure



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