Senior Solutions Engineer

**Overview**:
In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.

**Success Profile**:
What makes a successful Senior Solutions Engineer at Comcast? Check out these top traits and explore role-specific skills in the job description below.
- Results-Driven
- Goal-Oriented
- Communicator
- Good Listener
- Self-Starter
- Adaptable

**Benefits**:
We’re proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life.
- **Paid Time off**: We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs.
- **Physical Wellbeing**: We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need.
- **Financial Wellbeing**: These benefits give you personalized support designed entirely around your unique needs today and for the future.
- **Emotional Wellbeing**: No matter how you’re feeling or what you’re dealing with, there are benefits to help when you need it, in the way that works for you.
- **Life Events + Family Support**: Benefits that support you no matter where you are in life’s journey.

**Senior Solutions Engineer**:
**Location** Singapore, Singapore **Req ID** R416131 **Job Type** Full Time

**Category** Support **Date posted** 07/28/2025

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
**Job Summary**

As FreeWheel is expanding into the Asian market, this position will be a key element to provide specific product and/or technical knowledge, advice and solutions to local account teams and customers for new deployments, expansion projects and internal initiatives on FreeWheel´s ad-serving platforms that enable customers to stream, track and monetize their content online.
** Job Description**

We’re looking for a skilled and motivated**Senior Solutions Engineer (SE)**to join our**Singapore**office. In this role, you’ll help bring FreeWheel’s technology to life by supporting key product implementations and ensuring clients get the most out of our ad-serving platforms.

You’ll act as a technical expert during sales and deployment processes, working closely with clients and internal teams to solve complex challenges. Your insights will help shape best practices and improve how our products are used globally.

**Responsibilities**:

- Ensure the technical execution of FreeWheel’s most demanding client initiatives
- Independentlydesign, implement and document business and technical solutions for advanced client projects based on the ability to translate business requirements directly from customers.
- Address major escalations and client-wide difficulties, assist in complex implementations, and clarify appropriate resolution paths for new or unclear use cases
- Act as primary liaison between Client Account Teams, Product
- and Revenue teams for matters related to the CSE’s clients, providing guidance and feedback on product usage and gaps or needs
- Provide advice to Marketing, Product Marketing and Revenue Development on “story”, materials and product features
- Participate in pre-sales efforts to support the revenue team in case in a prospect needs technical insight into FreeWheel’s technology and conduct product demos
- Provide training to internal teams, and occasionally to our clients and partners
- Provides timely, technical support and problem resolution for escalated field service questions from Services team
- Provides client account coverage when requested to do by management to cover sickness/PTO or times of severe resource constraint
- Demonstrate ability to independently and effectively manage at least one enterprise and multiple standard client accounts
- Trains and onboards new team members (buddy program)

**Requirements**:

- BA/BS degree
- 5-8 years experience in Adtech
- Senior level, proven track record on working indepently from management with local teams - reqires mínimal guidance
- Strong communication skills - this position requires significant amount of client interaction. Being a Client Solutions Engineer is all about explaining how the technology solves the business problem. You should be able to do this well, to any audience; from developers to executives, in a way that both communicates value and achieves the desired results.
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