Svp / Vp, Business Director, Financial Planning Advisory, Consumer Banking Group
2 weeks ago
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
**Responsibilities**:
- Provide the strategic management and direction for the advisory teams
- Identify and develop individual advisory targets that will achieve the overall FPA business objectives
- Develop and implement Region advisory plans to achieve business volumes and product mix and business quality to support financial growth objectives for the Region
- Ensure resources across teams are effectively managed, utilised and distributed; staff are rotated to develop individuals
- Develop a firm understanding of the customer base and operating complexities that exist within each of the advisory teams within the Region and manage them accordingly
- Set, review and communicate business targets to the Team Heads in line with the overall business targets laid down for the Region
- Ensure that the business, operational and customer service standards are met
- Read and digest the weekly business momentum and provide coaching and direction to the Team Heads to ensure targets are achieved
- Liaise with respective stakeholders on new campaign and new product launches
- Ensure the staff are operating as teams within the Region and striving to outperform targets to be the best Region within FPA
- Communicate changes in Bank policy and procedures that materially affect the Region activities
- Hold regular communication sessions with the management team
- Be close to the market and be aware of competition activities, and work towards staying ahead of them
- Ensure that the Region management team leverage off the experience and knowledge of the Business Director
**Requirements**:
- Degree/Professional Qualification (CFP) with a minimum 8 years of relevant experience
- Good organisational skills, of self and others
- Excellent written and verbal communication skills
- Analytical/problem solving ability
- Sound understanding of competitors and their activity in the marketplace
- Proven success leading advisory management teams
- Relevant experience in development of high performing managers
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