Front Office Intern

1 week ago

Singapore The Lo & Behold Group Full time

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on heritage and local culture. Open as of January 2017, it delivers thoughtful hospitality with historically-detailed rooms, classic local dishes and craft cocktails in the vibrant neighborhood of Robertson Quay.

We are looking for a passionate, service-driven individuals who are required to complete their internship requirements to join us on a meaningful hospitality adventure. The internship requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an awesome experience that leaves them yearning for more.

As a Front Office / Rooms intern, you’ll be able to experience and have the opportunity to lead in
- Registration of guests at check-in, including the processing of all guest reservations and the assigning and blocking of rooms
- Understanding and adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
- Communicating efficiently on room status, room status tracking, all locations, and rates
- Establishing and implementing expected guest programs and professionally handle guest requests and questions
- Actively improving hotel standards by providing relevant information such as customer feedback
- Carrying out daily front desk operations

**We are looking for individuals -**
- Who thrive in fast-paced hospitality environment
- With positive learning attitude, humble and willing to learn from the best
- With the belief that we have the power to touch lives meaningfully
- Who are willing to go above and beyond the call of duty to create awesome experiences that people will remember for years to come
- An internship in the Front Office / Rooms department is currently only available at The Warehouse Hotel.

**About The Lo & Behold Group**:
Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape.
Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its people, their purpose and places.
The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality.

Pay: $1400 per month

Job types: Full-time

Education: No education required

Work location: On-site

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