Assistant IT Support Engineer

4 days ago


Singapore PRIME SUPERMARKET LIMITED Full time

**JOB PURPOSE**

The role as Support Engineer functions as Level 1 and 2 Support for Applications, Hardware and related processes in the IT Department for group operations.

**JOB RESPONSIBILITIES**

Responsibilities include, but are not limited to:

- Provide 1st level IT technical support to end-users.
- Assist end users to resolve 1st level requests related to hardware, software and network issues.
- Assist project team in delivery of project tasks.
- Ensure meeting users’ expectation by providing efficient and timely support.
- Provide regular feedback, updates and recommendations for improvement to Manager.
- Ensure compliance with Group and IT policies & procedures at all times.

**Job Requirements**
- Minimum ITE or Diploma in Information Technology, Computer Science or equivalent.
- Fresh graduates are welcome, training will be provided.
- Possess basic knowledge of Hardware/Software and Operating Systems.
- Positive work attitude, reliable and responsible personality.
- Ability to communicate and work well within a team environment.


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