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Sales Trainer
2 weeks ago
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
**What you will be doing**:
You will be working as a part of Learning and Development for our entire Merchant Solutions Enterprise business (more than 1,000 colleagues) and collectively with the team you will undertake a mixture of training coordination (scheduling training to be delivered by internal/external experts) and training delivery (delivered by the team themselves). The primary areas the team cover are:
- Induction for new joiners
- Product training
- Sales skills & competencies training
- Personal development
- Sales process & tools training
- Management training (to new, aspiring, and experienced managers)
The Sales Trainer works closely with other teams across the business to build an understanding of their strategies and develop the capabilities required for the business.
This is an individual contributor role that requires an ability to work under pressure, flexibly and to regular deadlines. The role is completely global in nature, as our Enterprise sales colleagues are based in every region, so training needs to be delivered across more than a dozen time zones and with an understanding of local needs and preferences.
Responsibilities include:
- Designing and maintain relevant training materials and training communications
- Evaluating effectiveness of training initiatives and measuring outcomes
- Delivering highly engaging live sessions using various formats and tools across all levels
- Identifying opportunities to implement blended learning solutions to maximise the impact and transferability of learning on the job
- Incorporate the company’s values in all training delivered
- Building strong relationships with key stakeholders around the business, particularly with Commercial teams to ensure strong sales engagement
- Conducting training needs analysis for team we support globally, to identify gaps and suggest training opportunities to each team’s leader
- Work with external vendors, ensuring value for money and that all training providers are sourced carefully and paid on time
**What you bring**:
- Minimum 2 years in a Learning and Development related field - Delivering sales training to an Enterprise audience a MUST
- Sales focused experience is preferable
- Initiative and sound judgement
- Extensive knowledge and experience of the full learning cycle
- Commercially aware
- Credibility and gravitas to support key stakeholders
- Team contributor
- Use of authoring tools e.g. Camtasia, Articulate
- Experience of online and offline instructional design
- Excellent presentation skills
- Excellent Microsoft Office skills including PowerPoint, MS Teams, Excel
**Added bonus if you have**:
- Knowledge of the payments industry and our products
**What we offer you**:
- Competitive salary and attractive benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, international work environment and a dedicated and motivated team
- Varied and challenging work to help you grow your skillset
**Privacy Statement**
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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