Agency Services Specialist

7 days ago


Singapore Prudential plc Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

We are looking for a Agency Services Specialist, who will be an integral role in performing daily operations support for Distribution and ensure that we take our service levels to greater heights to support our agents and partners.

Roles and Responsibilities-
- Act as 1st line of reviewers for marketing materials submitted by Agency force- Document and consolidate appeals for Appeal committee, execute Appeal committee’s decisions- Document and update on all SOPs within Agency Division to ensure consistency in all processes-
- Execute other daily agency operations to deliver timely and comprehensive administrative support (Sales Admin & Support, Incentives and Payment Processing)- Coordinate key projects for Agency Service and Transfer of Policy team- Other assigned ad hoc duties

Personality Traits/Competencies- Able to work and thrive in a fast-paced, rapidly changing work environment- Attention to details- Advanced MS office skills, especially Excel or PowerBI- Able to work in a team- Enthusiastic and energetic in getting things done.- Strong communication and interpersonal skills

Working Experience- 1 to 2 years of working experience in Insurance operations

Education- Degree in any field of study

Language- English



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