Threat Assessment Manager

**Threat Assessment Manager - Singapore - SPS Global Assistance Group**

**Who We Are**:
The SPS Global Assistance Group is an expert global risk management and assistance business providing support to organisations and people in over 130 countries around the world through integrated travel risk, security, medical and crisis support solutions.

**What We Do**:
We protect people, assets and reputation through cost effective global risk mitigation, emergency assistance and response solutions. Although these solutions are on an international scale, they are always customised in line with the local environment.

**Our Values**:

- **We care** - our purpose is to support our customers everyday calmly and efficiently
- **We take full accountability** - handling is what we do best as we own the problem to get the job done
- **We connect with our customers** - we form meaningful relationships with our clients
- **We inspire and build trust** - you will be reassured that we will be there no matter what happens
- **We live innovation** - we pledge to continually improve and transform ourselves and that we remain relevant

**Our people make the biggest difference**:
We are currently looking to recruit an APAC Threat Assessment Manager to join our team, in an embedded role on client site, based in Singapore.

**Summary /Objective**
The Threat Assessment Manager will be responsible for comprehensive threat assessment management for client staff and operations, while contributing to and protecting client culture and business interests.

This role is to provide behavioural threat assessments, case management, and other related security management services to address external threats to the client company.

The scope of the role pertains to threats to life safety to the company, employees, and partner community as directed by the client. Threat managers will perform these tasks via use of client-supplied equipment, network access, and information platforms. Threat Managers will perform these duties via the following:

- Adherence to prescribed program policies and procedures
- Coordination with the greater team of cross-functional program groups to provide immediate and collaborative incident management when needed.

**Essential Function** _(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)_
- Develop and maintain comprehensive threat research regionally.
- Identify, investigate, analyse, and manage global threats to executive staff and employees
- Produce actionable and concise threat analysis products in a timely manner to inform cross

functional groups, executive staff protection and enterprise-wide security operations
- Work with and guide open-source intelligence analysts, utilizing law enforcement databases, social media platforms, and deep/dark web for known and potential threats capable of impacting executive staff, employees, or the business partner community.
- Manage Safety and Security team relationships with local law enforcement partners and other investigative, research, and intelligence groups and vendors.
- Work closely with client customer service team members on threats
- Maintain global situational awareness of potential and developing threats and prepare impact analyses
- Work complex security incidents with multiple stakeholders, including those without experience in the threat and intelligence fields.
- Lead regional cross-functional program syncs to educate and develop improved threat capabilities.
- Assist in program development with workflow creation, threat methodology research, and other planning products.
- Communicate with co-workers, management, clients and others in a courteous and professional manner
- Conform with and abide by all regulations, policies, work procedures and instructions

**Work Environment**
- This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

**Physical Demands**
- This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary

**Position Type/Expected Hours of Work**
- This is a full-time position. Days and hours of work are Monday through Friday, hours based upon position needs. Evening and weekend work will be required as job duties demand

**Travel**
- This position requires up to 10% travel

**Required Education and Experience**
- 3-5+ years’ experience in threat analysis, ideally in technology or creative fields.
- Experience supporting a comprehensive threat management program and direct experience conducting investigations, intelligence collection and analysis, and case management.
- Extensive experience with utilizing open-source research, criminal background information, and other online investigative techniques.
- Current member (or ability to become a member) of profession