Technical Account Manager

2 days ago


Singapore The Trade Desk Full time

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency.

So if you’re talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk.

**WHO WE ARE LOOKING FOR**:
A Technical Account Manager is a key contributor, linking between the business, product and engineering teams. Technical Account Managers will develop and maintain a portfolio of partnerships made up of inventory, data, and client engagements. They will be responsible for helping partners in their day-to-day challenges by delivering innovative, scalable solutions and troubleshooting issues. We are looking to hire someone who understands web technology, learns fast, is not afraid of complexity, and is comfortable working with both clients and technical teams. The technical Account Manager not only has strong tech skills to troubleshoot some of the toughest issues but has strong soft skills as well.

**WHAT YOU WILL BE DOING**:
**SKILLS SUMMARY**:

- Strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities.

**WHAT YOU BRING TO THE TABLE**:

- 3+ years of work experience in a technical client-facing role
- Bachelor’s degree from an accredited four-year university
- Proficient working knowledge of Excel, Office and Outlook is a must
- Experience with SQL, web technologies/web programming languages, and API’s is strongly preferred
- Demonstrable creative thinking and problem-solving abilities
- Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
- Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
- Experience with digital advertising technology is a major plus



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