Assistant Manager

Job Family Descriptor
This role is pivotal in managing the day-to-day HR operations and supporting HR regional and corporate initiatives. It requires effective interlock with HR teams, support functions, various business units and external service partners to ensure optimum HR service delivery in the region. This position is also accountable to plan and execute employee engagement activities in the region.
Broad outline of the Role
Work efficiently and productively with broad instruction to enable delivery of HR operations and day today activities conduct data analytics facilities workspace resources and related support services to the business Regularly participate in important projects and is able to proactively identify important issues or risks seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes Operational role which is responsible for delivering results that have direct impact on the achievement of results within Human Resources Works under direct supervision Able to identify problems and provide inputs to improve change or adapt existing methods and techniques drawing from personal experiences and feedback Education Graduate Experience 0 4 years
Key Responsibilities

HR Operations - New Hire Onboarding and Induction, Offboarding

Assist in the regular review and documentation of HR policies, processes and systems

Maintain the integrity of APAC portal and the permanent employees Personal Files

Work with various HR, employees, managers and support teams to ensure closure of onboarding and offboarding tasks

Drive HR operations activities such as onboarding, offboarding and employee insurance activities for APAC region (mainly Singapore)

Partner closely with insurance brokers for employee flexible benefits and insurance activities such as claims escalation, informing of new joiners and resignations

Design and implement onboarding program for APAC region. Responsible to measure process effectiveness and implement actions for continuous improvement

In partnership with HRSS, regularly review issues around onboarding and offboarding and identify solutions to ensure compliance and utilisation of tool and its intended purpose

Responsible for the delivery of Regional Induction for the region once every quarter

Employee Engagement & Learning and Development

Deliver employee communication in all forms and medium consistent with the Tata Communications employee value proposition and internal/external communications guidelines

Design and execute employee engagement, wellness and vitality programs

Drive learning & development initiatives for APAC region

Take part in the execution of all central HR projects and other HR initiatives in the region

**Qualifications**:
A Degree in Human Resources, Psychology, Business or related field is required
2-3 years work experience in HR function
Strong understanding of Employment Law in Singapore and at least one other Southeast Asian market

Technical Competencies
Excellent communication skills - spoken and written communication skills in English (and other language)

Proactive mindset and can work independently most of the time

Strong organisational skills and ability to work under pressure despite competing priorities

Innovative and creative, relentless on process improvement

Strong relationship management skills and ability to act as a trusted advisor

Able to handle confidentiality of information, and exercise tact and discretion when dealing with people and information
Ability to work well as part of a team
Persistent and Resilient, able to work under pressure and to meet deadlines

Good planning, organisational, analytical and decision-making skills
Accuracy and attention to detail