E-commerce Executive
2 weeks ago
We are looking for an experienced, data-driven E-commerce Executive to lead and grow our online sales channel. The person will liaise with our teams in Taiwan and Hong Kong. This role will be responsible for developing and executing e-commerce strategies, managing e-commerce platforms, optimizing user experience for the website, and driving online revenue growth.
**What you will do**
- Oversee all aspects of the regional brand website, ensuring it runs smoothly on a day-to-day basis.
- Monitor and analyze key performance metrics and campaign effectiveness to drive traffic, conversion, and overall online business growth.
- Manage customer enquiries, platform messages, and provide after-sales support for online orders.
- Coordinate product listing and manage product forecasting to support timely pre-order placements.
- Liaise with cross-functional teams, such as marketing, operation and logistics, to ensure a cohesive and streamlined e-commerce experience.
- To support in any other ad hoc tasks as required
**Who you are**
- Diploma or Degree in Marketing, Business, E-Commerce, or related field.
- Minimum 2 years of relevant experience in e-commerce.
- Strong knowledge of operating e-commerce platform, particularly in Shopify, is preferred.
- Past experience strategising eCommerce marketing is ideal.
- Fluent in English, and 1 other language. This role is required to communicate with Taiwan counterparts, therefore adequate level of reading and writing in Mandarin is required.
- Pro-active and self-driven with the ability to collaborate and work as part of a team & independently as needed.
Pay: $3,000.00 - $4,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Professional development
**Education**:
- Local Polytechnic Diploma (required)
**Experience**:
- Website management: 1 year (required)
Work Location: In person
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