Principal Ww-gtm, Aws Support

DESCRIPTION

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 2000 companies in financial services, pharmaceuticals, and technology. AWS customers look for ways to improve their deployment of AWS via excellent customer experience, and often times want to augment their cloud deployments with sophisticated new capabilities. While doing so they also want to reduce complexities and costs, and this is done by transforming their operational and financial business models. AWS Support services are focused on helping accelerate Global 2000 Enterprise adoption of cloud services by providing services that automate and help them operate their infrastructure services on AWS in a secure, compliant, and scalable posture.

The AWS Support Product team is responsible for the new offerings and the commercial strategy for the AWS Support Business. We are launching Unified Operations that is tailored to assist customers in meeting stringent uptime requirements for mission-critical, often regulated workloads.

The Principal WW will be responsible for defining, building and deploying effective and targeted, scalable programs to accelerate the Support business growth. The Principal WW will own the GTM strategy for enablement of specialists, sales and solution architects with specific programs and sales plays will directly interface with the Support product management and development teams regarding customer and partner requirements. They will work closely with AWS marketing, sales, partner and proserve teams to position Support services for customers and partners, and provide guidance on the value proposition and benefit those customers and partners can achieve with the service.

Key job responsibilities
- Define, build and deploy enterprise focused sales and specialist campaigns around the Support offering;
- Engage, support and scale business development and sales teams across AWS to be capable of delivering the Support value proposition to enterprise customers and partners;
- Exhibit proactive ability and expertise to build new programs and play via AWS sales and partner teams;
- Exhibit cloud managed services expertise and experienced handling and scaling sales campaigns with enterprises and enterprise partners;
- Exhibit expertise and drive field and partner readiness for enterprise customers;
- Engage in senior level (CxO) customer meetings to discuss customer’s business issues and explore how Support can address and resolve these issues.
- Serve as an evangelist for the new service within AWS, and externally
- Develop a standard market intelligence framework and dynamic analytic model to be utilized by the AWS Sales, Specialist and marketing teams
- Establish metrics to measure and track related to adoption of the service, and field seller awareness with a continual focus on improving the approach based on those measurements.
- Prepare and give business reviews to the senior management team regarding progress and metrics.

A day in the life

About the team
Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS
- 10+ years of developing, negotiating and executing business agreements experience
- 10+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level

PREFERRED QUALIFICATIONS
- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
- Experience selling to Fo