Customer Service Helpdesk

2 weeks ago


Downtown Core, Singapore Intellect Minds Pte Ltd Full time

**We are a fast growing company that aims to help you with all in job finding matching to your skills.**:
**_Job Description_**:
**_Experiences_**:

- **Previous experience in Banking line is preferred**:
**_Job Scope_**:

- **Perform follow-ups to ensure problems have been resolved.**:

- **Communicate problems and issues through weekly update in meeting**:

- **Provide suggestion and solution to user**:

- **Work with technology/ support or PMO in resolving issues**:

- **Understand and record issues for tracking or investigation purpose based on current system and new enhancements/features.**:

- **Automation process for issue recording and sharing.**:
**_Duties_**:

- **Perform post-resolution follow-ups to ensure problems have been adequately resolved.**:

- **Continuous suggestion for improvement of the system, job automation, performance tuning.**:

- **Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system usage**:

- **Required individual which is productive, dedicated, manage time well with great heaps of patience.**:
**To your success**
**The Recruitment Team**
**Intellect Minds Pte Ltd (Singapore)**:



  • Downtown Core, Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Representative** **Location**: 77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...


  • Downtown Core, Singapore FYYA Full time

    Are you a people-person with a passion for solving problems and creating positive experiences? Join us as a **Customer Service Representative** and be the friendly, helpful voice our clients can count on every day. **Key Responsibilities** - Provide accurate information about products, services and policies - Resolve customer complaints or issues...


  • Downtown Core, Singapore ESIN GROUP PTE. LTD. Full time

    As a Customer Service Executive, you will be working to provide exceptional customer support service to High Net Worth foreign clients and assist their families in relocating to Singapore. **Job Duties**: - Assist clients with bank account opening, house leasing, maid hiring, school enrolment/tours, and other services to help clients settle down. - Gather,...


  • Downtown Core, Singapore R.B. Consultancy PTE Ltd Full time

    **Job Title**: Sales & Marketing Executive **Location**: Singapore **Job Type**: Permanent (Work-from-Office) **About Us**: We are a leading Gym & Fitness Centre dedicated to promoting health and wellness in our community. Our state-of-the-art facilities and expert trainers provide a comprehensive fitness experience for all our members. We are looking for...


  • Downtown Core, Singapore Hello Technology Pte Ltd Full time

    P**Position Description (Responsibilities)** - Key support role between the company’s daily operation and customers' need. - Validate and manage the SMS broadcast requests through data entry by inputting the configurations and components into the system. - Posses good customer service and communication with the customer - Handle arising technical or sms...


  • Downtown Core, Singapore Hello Technology Pte Ltd Full time

    P**Position Description (Responsibilities)** - Key support role between the company’s daily operation and customers' need. - Validate and manage the SMS broadcast requests through data entry by inputting the configurations and components into the system. - Posses good customer service and communication with the customer - Handle arising technical or sms...


  • Downtown Core, Singapore Hello Technology Pte Ltd Full time

    P**Position Description (Responsibilities)** - Key support role between the company’s daily operation and customers' need. - Validate and manage the SMS broadcast requests through data entry by inputting the configurations and components into the system. - Posses good customer service and communication with the customer - Handle arising technical or sms...


  • Downtown Core, Singapore Cytiva Full time

    **Bring more to life.** Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you...


  • Downtown Core, Singapore Alternate Tone Music Studio Full time

    Alternate Tone Music School is a music community made for everyday people that aspire to learn music. Our courses include guitar, pop piano, bass guitar, music production, song writing and DJ lessons. Our goal is simple, we want to help people discover what creativity looks like on them. visit our website to find out more: Position: Customer Service...


  • Downtown Core, Singapore FUNFLY Full time

    **Complaint Management**: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction. - **Feedback Consolidation**: Collect, organize, and analyze player feedback and suggestions. This involves categorizing feedback based on common themes,...