Bloomberg Product Oversight

Bloomberg Product Oversight - Workflow Specialist - Singapore

Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance, and government an edge by connecting them to a dynamic network of news, people, and ideas. To do that, we need a constant flow of ideas, energy, innovation-which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks. Be a part of an organisation that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, and news & media services nurtures innovation and empowers clients-and offers nearly limitless opportunities for career growth.

An exciting and new opportunity has opened up to join our APAC Bloomberg Product Oversight (BPO) team. Our team dives deep into the very roots of our clients' workflow to gain a comprehensive understanding of their business. We align our clients' workflow and data consumption with the appropriate contractual framework and Bloomberg offering, protecting both our clients and our organisation. Using both a consultative and analytical approach, we examine client data workflows, content licensing frameworks, and strategic initiatives working closely across all internal lines of business. With such close proximity to our clients, we're at the forefront of being able to understand business and product gaps, providing these insights to our management to better improve our offerings.

Does this sound like you? Let us tell you more.

**What's the role?**
You will be proactively analyzing existing client profiles, in particular Desktop API usage, to understand our clients' workflow and ensure suitable use of our product offerings, while also mitigating business risks. Using a highly consultative approach, you'll engage in a transparent manner with a wide variety of individuals, including but not limited to end-users, senior market data managers, C-level executives, as well as internal partners.

**We'll trust you to**:

- Speak with existing clients on a daily basis to understand their workflows and how they consume our data and/or content, to ensure suitable use of our product offerings
- Identify gaps in our product offering and provide feedback to management or product managers to further enhance our product suite
- Use your foundational understanding of financial markets and key market players, to effectively consult and partner with our clients
- Use your client knowledge to develop and execute on projects, including working with peers and product owners globally

**You'll need to have**:

- Bachelor's degree or degree-equivalent qualifications
- Minimum 1.5 years of experience working in a Financial Services or Financial Technology company
- Fluency in Mandarin or Korean (Reading/Writing/Speaking) to provide localized support to clients, in addition to English
- Demonstrated experience in a role that has interacted with external customers on a daily basis, such as a customer support or sales role
- Demonstrable understanding of our clients' workflows including the ability to evaluate and understand complex workflow solutions
- Experience achieving a desired outcome through partnering with stakeholders and influencing appropriately
- A flexible and adaptable approach and a willingness to partner with others to get stuff done
- The ambition to take ownership and responsibility of issues and handle them effectively through to resolution
- An interest developing knowledge and key skills in both the audit and compliance space

Job ID 123541
- ABOUT COMPANY
- Bloomberg
- New York, United States
10000 Employees Accounting & Finance

What is Bloomberg? Our teams unleash the power of information and technology to organize, understand, and improve our world. Our 325,000+ global cust...