Concierge

14 hours ago

Orchard Turn, Singapore ION Orchard Full time

Since 2009, ION Orchard has been the premier lifestyle and retail destination along Orchard Road fronted by spectacular, cutting edge designs and concepts. ION Orchard brings together the best loved brands across fashion, food and lifestyle under one development and spans over eight levels of dedicated shopping space at Singapore's most popular shopping district, Orchard Road. ION Orchard is also the only shopping mall to be selected as one of four Service Icons in Singapore for its consistent standards in service excellence.

Why join us?

Competitive Compensation

At ION Orchard, we believe that your dedication and expertise are the driving forces behind our success. That's why we are proud to offer a comprehensive and competitive compensation package that recognises and rewards your contributions.

Work Culture

We offer a thriving work culture that empowers you to excel, innovate, and grow. Our commitment to fostering a positive and inclusive environment sets us apart, creating a workplace where you can truly thrive.

Fun at Work

We value the importance of having fun and fostering a sense of community among our team members. Whether it's participating in team-building activities, celebrating each other's successes, or simply enjoying a good laugh, we strive to make our workplace a place where everyone feels welcome and supported.

Team Member Exclusives

At ION Orchard, we see you as individuals. Join us to embark on a path filled with exciting challenges, skill-building, and endless opportunities for advancement.

**Responsibility**
- Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care, etc
- Attend to shoppers/tenants queries with in-depth mall and promotional knowledge, including ION Orchard’s customer loyalty program
- Administration of partner promotions and reward redemption both at Concierge counters and in-store for ION Orchard’s customer loyalty program
- Ensure all enquiries and/or feedback/complaints are addressed with the shoppers/tenants within stipulated guidelines and service levels
- Responsible for managing all verbal and/or written enquiries received from all shoppers/tenants facing touchpoints when assigned with Call Centre and/or Customer Care deployment(s)
- Responsible for general administration duties such as inventory management, reporting, etc
- Undertake ad-hoc projects and responsibilities that may be assigned from time to time

**Qualifications/Requirements**
- Minimum 1 year of working experience
- Relevant experience in a retail or hospitality environment will be an added advantage
- Ability to converse fluently in English. Other language skills will be a plus factor
- Pleasant personality with a genuine aptitude for service-related work
- Willing to work on weekends, public holidays and shifts

  • Concierge (Condo)

    1 week ago

    Orchard, Singapore HR Affiliates Full time

    Concierge service in an upmarket condominium around Orchard Road area - Service residents and guests - 5-days work week with three shifts (morning and afternoon shifts) - Pleasant Disposition with good spoken English - Able to start work immediately or with short notice HR Affiliates; EA No: 10C3060; ROC No: 53164100K **Job Types**: Full-time,...

  • Concierge (Condo)

    2 days ago

    Orchard, Singapore HR Affiliates Full time

    Concierge service in a upmarket condominium around Orchard Road area - Service residents and guests - 6-days work week with two shifts (7 am - 3 pm and 2 pm - 10 pm) - Pleasant Disposition with good spoken English - Able to start work immediately or with short notice HR Affiliates; EA No: 10C3060; ROC No: 53164100K **Job Types**: Full-time,...

  • Concierge (Departmental Store) / Orchard

    7 days ago

    Orchard, Singapore AEON SEARCH CONSULTING PTE LTD Full time

    Attend to shoppers' general enquiries. Over the counter duties in departmental stall Assist to escort VIPS shoppers and be a personal concierge to them Redemptions of vouchers Handle incoming phone calls. Collection of

  • Concierge Service Team Leader, Singapore

    4 days ago

    Orchard, Singapore BULGARI SOUTH ASIAN OPERATIONS PTE LTD Full time

    3 years exp **Roles & Responsibilities** **Job Purpose**: To be successful as a Team Leader, you will have the added responsibilities to support the Concierge Service Manager to guide, train and inspire the team to perform at their optimal. You have a track record of team motivation and positive sales results. Ultimately, a top-notch team leader should...

  • Concierge

    7 days ago

    Orchard, Singapore Gentle Smile Pte Ltd Full time $28,000 - $42,000 per year

    Gentle Smile Pte Ltd is hiring a Full time Concierge role in Orchard, Singapore. Apply now to be part of our team.Requirements for this role:Looking for candidates available to work:Mon morningMon afternoonTue morningTue afternoonWed morningWed afternoonThu morningThu afternoonFri morningFri afternoonSat morningExpected salary: $2,400 - $3,500 per...

  • Duty Manager

    13 hours ago

    Orchard, Singapore Goodwood Park Hotel Full time

    Assists the Director of Rooms in directing and supervising the activities of the Front Desk, Concierge, Bell Services, Telephone Department and Transport Pool. - Responsible for welcoming guests and groups to the hotel, attends to guests’ queries, complaints and requests at the Lobby Area. **To apply, please send your full resume to**: Call: +65 6730 1841...

  • Concierge Executive

    2 days ago

    Orchard, Singapore Luxury Careers Full time

    **- **Global Luxury Retail MNC - High Basic Salary ** **Good Career Prospect ** **Medical Benefits / 5 days’ work week / Central **Responsibilities**: - The ambassador will be dynamic and efficient to serve all guests approaching the Reception with a professional, warm and positive attitude. - Provide good customer service and respond efficiently and...

  • Receptionist

    1 week ago

    Orchard, Singapore Como Shambhala Pte. Ltd. Full time

    **Job Summary**: Reporting to Wellness Centre Supervisor / Manager. As a Wellness Concierge, you will be responsible for maintaining the centre’s day-to-day operations while providing excellent services to our customers. **Responsibilities**: - Maintain strong customer relationship by managing their enquiries with speed, clear explanation and...

  • Senior / Guest Service Assistant (Orchard Cluster)

    7 days ago

    Orchard, Singapore Far East Hospitality Full time $20,000 - $25,000 per year

    ResponsibilitiesOrchard Cluster consist of Vibe Hotel Singapore Orchard, The Quincy Hotel, Orchard Rendezvous Hotel and Rendezvous Hotel Singapore.Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiriesLiaise closely with Concierge, Reception and...

  • Education Admin Assistant

    2 days ago

    Orchard, Singapore SMTP CONSULT PTE. LTD. Full time

    SMTP Consult Pte Ltd is a family office concierge service firm that caters to our client’s needs as they immigrate to Singapore. Our goal is to assist our clients with their relocation needs as they settle in Singapore and provide bespoke services based on their specific requirements. We are looking for a dynamic and driven Education Administrative...