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Senior Ai Engineer, Chatbot
2 weeks ago
Department Engineering and Technology - LevelExperienced (Individual Contributor) - LocationSingapore The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves on what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopee's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do. - You will be involved in or lead the design and development of core algorithms for our chatbot systems, including but not limited to: - Prompt engineering and response optimization - Supervised fine-tuning (SFT) and alignment of LLMs - Multi-turn dialogue context modeling and state tracking - Agentic dialogue systems driven by workflow execution - Retrieval-Augmented Generation (RAG) for Question Answering - Reward model design and strategy optimization via reinforcement learning - Agent framework design and implementation **Requirements**: - Bachelor’s degree or above in Computer Science, or related fields - Minimum 2 years experience in Chatbot Systems - Familiar with the theory and implementation of mainstream models in LLM - Proficient in at least one programming language (e.g., Python, C++, Go) - Experience with at least one deep learning framework (e.g., PyTorch, TensorFlow) - Good communication skills as well as the ability to work in a cross-functional teams
