Systems and Automation Intern

15 hours ago

Singapore Kacific Full time

About Kacific

Kacific is a next-generation broadband satellite operator, headquartered in Singapore. Its purpose is to make a rapid and lasting difference to the people of Asia Pacific by providing high-quality, low-cost satellite broadband connectivity that will enable critical healthcare, education, and government services to reach unserved and underserved rural communities.

Founded in 2013 by a core team of senior satellite professionals, Kacific is backed by a group of investors with global telecommunications and infrastructure experience. Our first Ka-band high throughput satellite, Kacific1, was launched in 2019 to stream high-speed, low-cost, ultra-reliable broadband to rural and suburban areas of the Pacific and Southeast Asia.

The Systems and Automation Intern will play a key supporting role in enhancing operational efficiency and ensuring seamless ticketing processes for our services. The intern will support the NOC team’s mission across the region.

Key Responsibilities:
1. Systems Evaluation and Enhancement:

- Assist in evaluating tools and systems to enhance operational workflows.
- Support system transitions, ensuring alignment with operational needs.
- Contribute to the configuration and setup of systems to meet team requirements.

2. Workflow Improvement:

- Analyze existing processes to identify opportunities for improvement.
- Propose and implement enhancements to streamline operations and reduce inefficiencies.

3. Data Reporting and Automation:

- Develop processes to improve the accuracy and efficiency of data reporting.
- Automate routine reporting tasks to save time and ensure consistency.

4. Documentation and Knowledge Sharing:

- Create comprehensive guides and documentation to support team operations.
- Explore innovative solutions to enhance team knowledge-sharing capabilities.

5. Team Collaboration:

- Partner with team members to address operational challenges.
- Provide regular updates on progress and key findings to stakeholders
- Any adhoc tasks and duties as assigned.

**Requirements**:

- Currently pursuing a degree or diploma in Information Technology, Computer Science, or a related field.
- Familiarity with ticketing systems (experience with any major platform is a plus).
- Basic programming or scripting skills (e.g., Python, JavaScript, or similar) for automation tasks.
- Strong analytical and problem-solving skills.
- Effective communication and documentation abilities.
- Eagerness to learn and adapt to new tools and technologies.
- Experience with reporting tools or data visualization platforms.
- Knowledge of chatbot technologies and integrations.
- Prior experience with process automation or workflow optimization.

CONTACT US

General Inquiries
- +65 6734 3783

Sales
- +65 6734 3783

Tech Support
- +65 6309 9620

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