Service Captain

6 days ago

Singapore AAANNNGG PTE. LTD. Full time

Provide excellent customer service to all guests.
- Take reservations and enquire purpose of visit.
- Greet each guest courteously and promptly.
- Share promotions, specials and items to customers.
- Take food and beverage orders, repeat orders to guests, inform guest of estimated service time.
- Oversee a team of servers who are assigned to his/her shift.
- Efficiently input orders in the Point-of-Sale system.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in planning and organizing of special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Complete opening, operating, and closing procedures.
- Troubleshoot any issues related to cashier payments.Escalate guests feedback to duty manager.
- Good command of spoken English
- Pleasant and outgoing personality
- Team player, preferable with good communication and interpersonal skills
- Positive service attitude, coachableAble to work on weekends and public holidays
- 5 day work week
- Variable and daily incentive scheme
- Free shuttle bus from Tanah Merah MRT station

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