Product Solution Architect

1 week ago

Singapore BYTEDANCE PTE. LTD. Full time

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

Volcano Ark is a large model service platform launched by Volcano Engine, providing end-to-end solutions and services, including model training, reasoning, evaluation, and fine-tuning, and focusing on supporting the large model ecosystem.

As a Volcano Ark PDSA, you will be a technical solution expert within our product team. Your role involves engaging with strategic customers to develop their AI strategies and prioritizing use cases that provide business value through Volcano Ark and Volcano Engine platforms. Your background should include experience in customer-facing roles and a track record of leading architecture discussions with customer technical departments.

**Responsibilities**:

- Recommend the enterprise architectures, platforms, and AI LLM capabilities that are necessary for the successful implementation of complete solutions by using the best practices of the Volcano Ark platform
- Provide comprehensive AI expertise to strengthen the technical relationship with Volcano Ark customers.
- Demonstrate how Volcano Ark platform is distinct, emphasizing the power of accelerators by collaborating with customers on POCs and product features, optimizing model performance, profiling, and benchmarking.
- Engage in conversations with customers and account teams to evaluate and advance new opportunities, grasp key technical objections, and eliminate technical obstacles.

**Qualifications**:
Minimum Qualifications
- B. Sc or higher degree in Computer Science / Telecommunications / AI or related fields from accredited and reputable institutions
- At least 5 years of customer-facing advisory or technical pre-sales consulting experience, to demonstrate the ability to distill core technical concepts and bring business outcomes;
- Possess excellent project management and organization & coordination capabilities, target oriented, and result-delivery skills;

Preferred Qualifications
- Experience in large models

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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