Nurse Case Manager Lead Analyst

5 days ago

Downtown Core, Singapore The Cigna Group Full time

Cigna Healthcare is hiring **Native Japanese Speaking Registered Nurse.**

This position through the case management process will promote the improvement of clinical outcomes to members and assist those members experiencing illness and injury.

The Clinical Case Manager will assess, plan, implement, coordinate, monitor and evaluate options and services to meet an individual’s health needs within case load assignments of a defined population based on business perspectives.

The Clinical Case Manager will promote quality cost-effective outcomes managing care needs through the continuum of care utilizing effective verbal and written communication skills through education and health advocacy to members serviced.

Ability to work independently and effectively communicate to internal and external customers using different channels (videoconferencing and international phone calls).

**Position Scope**:

- Manages/coordinates an active caseload of case management cases by providing Information, Navigation and Coordination to Customers outside the United States.

**Major responsibilities and desired results**:

- Uses clinical knowledge to assess and establish customer centric treatment plans, goals and identifies gaps in care or risks for readmission or complications.
- Interfaces with the member, family members/caregivers, and the healthcare team/provider, as well as internal matrix partners.
- Maintains accurate record (system) of case management interventions including cost/benefit analysis, savings, and data collection.
- Evaluates medical information against criteria, benefit plan, coverage policies and determines medical necessity.
- Build solid working relationships with internal staff, matrix partners, key functional areas, customers, and providers
- Participates in unit and corporate training initiatives and demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate.
- Adheres to professional practice within scope of licensure and certification quality assurance standards and all case management policy and procedures

**Minimum requirements**:

- ** Nurse Licensure.**:

- Language skills: Fluent reading, writing and speaking in English. Required to be a **Native Japanese speaker and can read, write and speak fluently in Katakana, Kanji and Hiragana**; any additional language is a plus.
- Demonstrated strong organizational and leadership skills.
- Strong interpersonal and communication skills.
- Demonstrates problem-solving and analytical skills.
- Ability to act as an “advocate” for the customer while complying with internal Policies and procedures and contractual/legal compliance requirements.
- Demonstrates sensitivity to culturally diverse situations, clients and customers.

**About The Cigna Group**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

  • Case Manager

    1 week ago

    Downtown Core, Singapore Cigna Full time

    **Position Title**: Case Manager **Job Purpose**: To assess, plan, implement, coordinate, monitor and evaluate options and services to meet an individual’s health needs. Assistance may include such activities as providing clinical information regarding medical conditions or treatments, identifying providers and coordinating complex care plans. **Reports...

  • Senior Financial Analyst

    1 week ago

    Downtown Core, Singapore Western Union Financial Services, Inc. Full time

    **Senior Financial Analyst**: - Singapore** Would you like to play a key role in helping a NYSE listed global financial services company navigate people relations across APAC? Are you ready to unleash your potential in a dynamic organization that is poised to evolve into the next phase of its 173-year history? Join Western Union as a Senior Financial...

  • Staff Nurse

    1 week ago

    Downtown Core, Singapore Medinex Limited Full time

    - Register patients - Manage the front desk and handle patient's enquiries - Preparation of drugs and dispensing of medicine - Educate patients on the medication and procedures - Assist doctor in bedside procedures - Provide nursing care to patients - Handle phone enquiries - Billing - Administrative Duties - Insurance claim submissions - Medicine inventory...

  • Technical Business Analyst

    5 days ago

    Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

    **Position Details**: **Company : U3 Infotech (Payroll)** **Role : Technical Business Analyst** **Position : Contract** **Duration : 12 Months (Extendable OR Renewable)** **Location : Singapore.** - The broad area of your role covers the following: - Liaise extensively with external, internal clients and vendors; - Lead design thinking sessions and...

  • Enrolled Nurse

    2 weeks ago

    Downtown Core, Singapore Medinex Limited Full time

    - Register patients - Manage the front desk and handle patient's enquiries - Preparation of drugs and dispensing of medicine - Educate patients on the medication and procedures - Assist doctor in bedside procedures - Provide nursing care to patients - Handle phone enquiries - Billing - Administrative duties - Insurance claim submissions - Medicine inventory...

  • Case Coordinator, Customer Care

    2 weeks ago

    Downtown Core, Singapore Foot Locker Corporate Services, Inc. Full time

    Overview: This position is responsible for positively impacting the first call resolution of the customer service team. Managing the percentage of case that get escalated as well as the turn around and effort it requires to get 2nd and 3rd level escalations resolved. **Responsibilities**: - Coaching, support and train the mentors to improve the handling...

  • Business Analyst

    1 week ago

    Downtown Core, Singapore THE SOFTWARE PRACTICE PTE. LTD. Full time

    **Responsibilities** - Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery. - Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance). - Evaluate and recommend suitable...

  • Lead Big Data Engineer

    3 days ago

    Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

    **Key Responsibilities**: - Design, implement, and optimize robust data pipelines and ETL/ELT workflows using SQL and Python. - Lead architecture discussions, including the creation and review of Entity Relationship Diagrams (ERDs) and overall system design. - Collaborate closely with Data Engineers, Analysts, and cross-functional engineering teams to meet...

  • Lead QA Engineer

    6 days ago

    Downtown Core, Singapore HYDRAX PTE. LTD. Full time

    We are currently embarking on a significant growth plan to expand our business, and are looking for an experienced Lead Quality Assurance Engineer. You will be responsible for managing our team of QA engineers and oversee all aspects of software and product testing. This is an opportunity to join an entrepreneurial team, focused on innovation and building...

  • Global Corporate Banking Analyst and Associate Program Manager, Vice President

    3 days ago

    Downtown Core, Singapore JPMorganChase Full time

    **JOB DESCRIPTION** Join our team and play a pivotal role in shaping the future of banking talent. As a Program Manager, you'll collaborate with global leaders and specialists to deliver world-class development programs for our analysts and associates. Your work will directly impact the growth and success of our business across APAC and EMEA. As a Global...