Head of Retail Assets and Cards Sg

6 days ago

Singapore CIMB Group Full time

Responsible for the entire P&L of SG Retail Assets, Credit Cards and Personal Loan via both digital and offline approaches, ie. Product Management, Usage & Acquisition, Service Excellence, Business Support.

**Responsibilities**

Strategy and Planning
- Responsible for the strategic direction and outcomes of the CIMB Bank’s retail mortgage, credit card and personal loan businesses, covering financial performance, operational efficiency as well as talent and capability development.
- Plan, organize, direct and control the department’s activities and resources in order to meet the annual objectives.
- Responsible for defining and developing retail assets, credit cards and personal loan strategies, products and services for consumer clients to effectively capture the rapidly growing opportunities across the market.
- Keep abreast of the market landscape in order to be able to take actions to capitalize on opportunities and threats.
- Establish sales objectives and strategies by setting sales targets for the various channels and resolve any variances promptly and effectively.
- Grow customer base and ENR.
- Assess market conditions, define, recommend, implement and monitor efficient credit card and personal loan strategy in order to gain the market share in term of acquisition, card base, cross-sell, billings, loan base and reduce charge off, loss rates.

Business Performance and Management
- Develop annual business plans across units and review business objectives periodically.
- Drive all management business objectives in order to increase the department’s profitability.
- Ensure effective utilization of manpower and responsible for monitoring operating cost effectiveness of Retail Assets, Credit Cards and Personal Loan department.
- Ensure each of the unit meets all its financial obligation by developing departmental budget with clear financial targets, and ensuring all financial matters are dealt with in a prudentially acceptable manner, complying with the bank's and regulatory standards.

Digitally-Enabled
- Technical expertise and experience to develop digitally-enabled solutions to deliver effective product propositions to customers.

People Management
- Participates in the selection and development of staff. Interviews, coach, advise, evaluates the performance of, and when necessary, disciplines personnel.
- Reviews recommendations of subordinate managerial and supervisory staff and provides guidance in resolving complex or sensitive problems.
- Maintains and promotes positive employee relations in the work environment.
- Work with all in country and regional stake holders to groom the talent and succession plan.

Regulatory Compliance
- To oversee efficient operations control and adhere to credit risk management policies and guidelines.

**Requirements**:

- Masters / University degree or equivalent qualification in Business Admin, Banking & Finance or related field.
- Minimum 15 years experience in credit cards and personal financing business in management role with country P&L responsibility.
- Minimum 3 years experience in senior management role in consumer credit cards & personal financing division.
- Experience in Digital Lending products and/ or Personal Loan business preferred.
- Proven Track Record in Consumer Lending Business.
- People Manager with entrepreneurial business mindset, aggressive, analytical.

  • Director, Credit Card Product Management

    1 week ago

    Singapore Standard Chartered Full time

    Job ID: 43600 Location: Singapore, SG Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 7 Nov 2025 JOB SUMMARY This is a Group Credit Card product governance role focused on execution of Wealth & Retail Banking (WRB) Global Credit Card (CC) Strategy. This encompasses the management and delivery of Credit...

  • Head of Cards

    2 weeks ago

    Singapore Hyphen Partners Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Hyphen Partners Connecting the best talent with the most innovative firms | A leading fintech is hiring a Head of Cards to take full business ownership of one of Singapore's most recognized consumer card product. This is a leadership role that combines product,...

  • Marketing Manager

    1 week ago

    Singapore CARDS CITADEL Full time

    **Attachment Description** As a Marketing Manager Trainee at our game card shop, you will be responsible for assisting in the development and execution of marketing strategies to promote our products, events, and community engagement initiatives. This role involves managing social media platforms, creating engaging content, coordinating promotional...

  • Vp, Operations Excellence, Card Operations

    4 hours ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Date Posted** - 3 hours agoAdditional Details **Job ID** - 108488**Job Views** - 1- Job Responsibilities - Spearhead key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journeyDrive data-driven...

  • Head of Payment Solutions and Card Usage

    6 days ago

    Singapore HSBC Full time

    -Job description**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Consumer Retail Channels, Cards Specialist Sg

    2 days ago

    Singapore CIMB Group Full time

    Assist team lead in Retail Banking Applications-related projects and solutioning activities and ensure successful delivery and support of the project. - Involved in the technology related solution and delivery for Retail Banking Applications (Credit Cards, Online banking, mobile banking, ATM, Digital Forms, Loan Originating System, CRM, etc.). - Provides...

  • Head of Compliance

    2 weeks ago

    Singapore INDEPENDENT RESERVE SG PTE. LTD. Full time

    Independent Reserve SG (IR SG) is looking for an experienced Compliance Manager with a strong understanding of regulatory frameworks and a proactive approach to ensuring compliance. You will be a key member of staff and manage the ongoing compliance and regulatory obligations of IR SG, as well as the retail and institutional customer onboarding...

  • Product Manager, Card Centre

    2 weeks ago

    Singapore BANK OF CHINA LIMITED Full time

    Job Description: 1. Identify and Analyse market trends, customer data, and competitive landscape to make informed decisions; 2. Draft marketing content, terms &conditions and messaging related to BOC Credit card; 3. Launch marketing campaigns and keep in touch with prospect clients to facilitate acquisition, active rate and spend volume KPIs; Structure...

  • Consumer, Retail Channels, Cards Tech Senior Lead Specialist Sg

    6 days ago

    Singapore CIMB Group Full time

    **Responsibilities**: - Assist team Consumer, Retail Channels, Cards Tech Head in Retail Banking Applications-related projects and solutioning activities and ensure successful delivery and support of the project. - Involved in the technology related solution and delivery for Retail Banking Applications (Online banking, mobile banking and its supporting...

  • Debit Card Product Manager

    6 days ago

    Singapore BANK OF CHINA LIMITED Full time

    Manage debit card products and system. - Perform regular debit card and customer data analysis, assist with the preparation and submission of business data, optimise related operational procedures, review and edit product policies and guidelines to develop the business. - Manage debit card product functions, including working on product features enhancement...