Hostess
1 day ago
**Job Description**:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Setup hostess station and complete mise-en-plus prior to the start of operation hour for each meal period
- Operate and use POS and dining reservation system
- Take and enter reservations/cancellations in reservation system in accordance with departmental standards.
- Handle all table allocation based on reservation and guests preference for each meal period in accordance with departmental standards
- Check on correctness of reserved table arrangement and preferred seating prior to the start of each meal period
- Handle all guest requests such as cake ordering, dietary requirement, etc. Ensure all information are accurately recorded and communicate to service and culinary team
- Handle menu update, printing and buffet tag creation, if any. Ensure all menus and reading materials are in good condition and clean
- Perform or assist in the Floor Service duties whenever is required
- Perform opening shift and closing shift duties as assigned
**Requirement**:
- Proven work experience as a Restaurant Supervisor or similar role
- Ability to lead and manage a team
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in a fine dining environment and handle multiple tasks simultaneously
- Flexibility to work on weekends, holidays, and evenings
- Previous experience in the restaurant industry
- Knowledge of food safety regulations and standards
- Proficiency in computer systems and software such as POS systems and Microsoft Office
- Ability to maintain a high level of professionalism and customer service
- Leadership and team management skills
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