Customer Service Representative

1 week ago


Singapore ORIGIN HERBAL HAIR TREATMENT PTE. LTD. Full time

Bee Choo Origin (Kaki Bukit Area) is now recruiting a customer service assistant whom will be tasked to provide customer service to the customers and fellow clients.
- Enhance customers’ satisfaction by providing solutions to their needs and enquiries
- Follow-up on outstanding cases and perform call back to customers if necessary
- Assist in Filing of document and ensuring all documents are filed in proper order, and support for all administrative duty such as scanning, printing, typing etc.
- Good interpersonal and customer service skills
- Good command of written and spoken English and Chinese (required to communicate with Chinese clients and staff)
- Responsible, resourceful and self-initiative
- Committed and able to work in a fast paced environment independently
- Other ad hoc duties as assigned

Administrative Assistant Skills and Qualifications:

- Reporting Skills
- Microsoft Office Skills
- Managing Processes
- Organization
- Analysing Information
- Professionalism
- Problem Solving
- Verbal Communication
- Customer Service Skills

Education and Experience Requirements
- High school diploma or equivalent education required
- 2 years of customer service assistant experience
- Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat



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