Tcm Clinic Receptionist 中医前台助理
5 days ago
**Roles & Responsibilities**:
- Perform general receptionist/front desk and administrative duty
- Handle customer walk-ins, appointments, and calls
- Manage and provide solutions to customer’s enquiry and feedback
- Provide professional consultation, follow ups and customer needs assessment
- Perform data entry using CRM and ensure proper documentation and filing system
- Provide high-quality customer experience and customer service to maximise sales opportunities
- Ensure excellent follow-up regarding customer’s treatment plan and purchase on relevant services/product
- Work in the environment of TCM Clinic related field
**Requirements**:
- Prior working experience in Reception or related field such as customer service or sales will be preferred
- On-job training will be provided
- Basic computer knowledge skills
- Must be bilingual in English and Mandarin (able to provide consultation and recommend suitable treatments to both English and Mandarin speaking customers)
- Willingness to learn and positive attitude
**Benefits**:
- Attractive salary scheme
- Additional commission scheme
- Career progression & development opportunities
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