Gcg Customer Service Unit Officer
1 week ago
The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: - Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines - Ensure accuracy of research and compliance advice provided to members of sales force team - Develop information regarding required changes in reports and procedures - Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns - Support sales force and management by implementing recommendations concerning changes, improvements and enhancements - Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. **Qualifications**: - Previous relevant experience preferred - Series 6 and 26 License. - Fundamental understanding of industry regulations in the US and Canada, extensive understanding of systems, products and culture - Effective verbal and written communication - Influencing and relationship management skills - Proven ability to creatively solve problems **Education**: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Complain handling for L2L3 - Additional function assigned due to business needs. - **Job Family Group**: Customer Service - **Job Family**: Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Customer Service Officer
7 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Gcg Customer Service Unit Officer
1 week ago
Singapore Citi Full timeThe Service Analyst 2 is an intermediate position responsible for workflow analysis of departmental systems, workforce and procedures in coordination with the Customer Service function. The overall objective is to ensure accurate reporting and compliance across all product lines. **Responsibilities**: - Design and analyze moderately complex reports to...
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Gcg Ultima Lifestyle Relationship Manager
5 days ago
Singapore Citi Full timeWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...
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Retail Store Room Assistant
3 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full timeOur clients are well-known Luxury Retail Brands. We seek a store-based Store Room Assistant to join the dynamic team. - Location: Town/Central - 5-days work week - Permanent / Full-Time position **Responsibilities**: - Handling in-coming / out-going stock for the boutique outlet. - Perform quantity and quality checks for the incoming stock from when...
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Customer Service Officer
3 days ago
Singapore SAFRA National Service Association Full time $30,000 - $50,000 per yearCUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Officer
3 days ago
Singapore National Service Resort & Country Club Full time $30,000 - $45,000 per yearHandle membership enquiries via phone calls and emails on daily basis.Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.Follow up and collect membership entrance fee due from new applications and/or membership renewals. These include calling...
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Customer Service Officer
7 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
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Temp Customer Service Officer
1 week ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**CONTRACT JOBS!**: **(5 Months)**: **TEMP CUSTOMER SERVICE OFFICER**: **(LOCAL ADMISSIONS)**: SINGAPOREANS/ PRs ONLY **( **Salary - **$2,000 to $2,300 **) **LOCATION** Jurong | Pioneer **JOB DESCRIPTION** - To assist in answering calls for the Call Centre. - Assist in other ad hoc duties assigned by the reporting Supervisor. **WORKING HOURS** - Mondays...
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Gcg - Banking Sales Officer, Cards and Personal
2 weeks ago
Singapore Citi Full timeThe Telesales Representative performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and...
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Singapore Citi Full timeThe Telesales Representative performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and...
