IT Business Unit Senior Manager, Svp

The IT Business Unit Sr Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

**Responsibilities**:

- Functions in a Chief Of Staff capacity to ensure strategy is implemented appropriately.
- Collaborates with IT functional/departmental executives and business leaders to create the business plan for IT.
- Scans the external IT environment to provide a common set of planning assumptions.
- Works on internal communications. Manages mergers & acquisitions and outsourcing activities.
- Ensures business unit is meeting or exceeding components of service level agreements. Resolves complex and varied issues with substantial potential impact.
- Uses in depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- Applies in depth understanding of how own sub function integrates within technology and has commercial awareness.
- Has full management responsibilities for team (includes people, budget and planning).
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations; uses multiple sources of information.
- Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
- Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
- Responsible for consistent supplier management and governance
- Supplier risk management including initial risk assessments and ongoing monitoring as a Business Activity Owner (BAO)
- Responsible for consistent execution of contracts in accordance with Citi Expense Management Policy (CEMP) and Citi’s Third-Party Management (TPM)
- Statement of Work (SOW) management including requests, approvals, resource onboarding and off-boarding
- Workforce Tracking: Rate analysis, location and contractor attrition reporting
- Work across Digital Organization, Citi Staffing Office, Citi Enterprise Supply Chain (ESC), and Finance
- Independent projects and assignments as needed in the broader Business Management team
- Establish strong relationships with internal business stakeholders; build a strong understanding of strategic business direction, requirements and priorities across assigned suppliers and/or spend categories.
- Develop and maintain a comprehensive understanding of Citi’s policies and procedures related to supplier selection, contracting and ongoing management, ensuring all requirements are met and documented throughout the end-to-end process.
- Lead global category and supplier management forums, building and fostering the development of a cohesive, high-performing global sourcing team.
- Lead, manage and mentor a sourcing team to excellence and superior sourcing results.
- Develop, implement and manage robust market analyses / benchmarking processes; leverage key insights to inform and support the category strategy process.
- Develop, lead and/or manage a robust portfolio of initiatives for assigned categories across the end-to-end sourcing and contracting process, including:

- establishment of the cross-functional project team,
- development of the requirements and spend baseline,
- performance or market research / analysis,
- formulation of the sourcing strategy,
- development of the RFx materials,
- facilitation of the evaluation & scoring of supplier proposals,
- confirmation of completion of required due diligence,
- negotiation of contract terms and conditions,
- packaging and routing of the contract for execution, and
- administration of contract records.
- Perform financial modeling and lead the development and execution of negotiation strategies for high-value and complex multi-year deals.
- Manage key supplier relationships with a focus on quality, service, delivery, risk and cost.

Qualifications:

- 5+ years of experience in technology planning wi