Trade Finance Operations

1 week ago

Singapore ING Bank N.V. Full time

**Overall Function**: The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions.
This function is in Trade Services Department (TSD) in Singapore with the focus to support TCF (Trade Commodity Finance) in their L/C Document checking function.
**Key Responsibilities**:

- Perform 1st and 2nd check (if applicable) of both Import and Export L/C documentsCommunicate & liaise with customers & ING back office on the check status of L/C documentsProvide professional advice to the customers & internal teams on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipmentCo-ordinate and work efficiently within the teamEnsure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.Ensure adherence to ING’s procedures, policy and guidelines at all times.Propose areas of improvement in the team for the benefit of the team and other verticals.Assist in projects to improve work processes & migrations

**Other responsibilities and daily tasks include the following**:

- Provide quality checking and timely service delivery to TCF customers.Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.Continuously exceeding customer expectations: the WOW effect

**Qualifications and Skills**:

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