Business Process Support Specialist

2 weeks ago

Singapore Applied Value Technologies Full time

**Location**:Singapore
**Salary**: S$3,417 - S$5,084/mo DOE + up to 10% annual performance bonus

**About the Role**:
Applied Value Technologies is seeking a **Business Process** **Support Specialist** to assist in the delivery of our mission
Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the **Enterprise Products team** is uniquely positioned to propel this work to the next level as the customer's needs act as the guiding compass, not the technology's limitations
**About you**:
We are looking for someone to:

- Communicate clearly with end users at various levels of the organization on issue status, potential workarounds, and resolution
- Identify solutions to recurring product issues and improve on the ground engagement quality with cross-functional partners
- Maintain internal facing knowledge-base
- Develop test cases and scenarios in order to pinpoint the root cause of product bugs
- Follow detailed processes and workflows to provide world class support to users and engineering teams
- Rapidly diagnose, investigate and resolve or troubleshoot issues and refine into clear and concise communication and documentation

We want someone who is:

- An excellent communicator (verbal and written) and facilitator with exceptional interpersonal skills
- A quick learner who is adaptable and excited to learn new products, processes, concepts, skills, and naturally curious
- Highly motivated with the ability to thrive in a fast-paced and demanding team-oriented environment

**Some stuff you need**:

- 1-2 years working in supply chain as an end user or in a technical role
- Hands-on experience with Oracle Fusion SCM modules or similar
- Hands-on experience following standard operating procedures to execute troubleshooting steps
- Ability to work weekends and on-call as required
- Knowledge of technology in general and curiosity to learn
- Fluency in English, both written and verbal required

**Other stuff you might have**:

- Associate or technical degree
- Familiarity with G-suite (Google Docs, Sheets, Slides, etc.)
- 1-2 years' experience with Linux (shell commands, reviewing logs, running scripts, etc.)

**A little bit about us**:
**We've got you covered**:

- Competitive salary + performance bonus
- Unlimited paid leave
- 100% Employer-paid healthcare for employees (medical, dental, vision)
- 401(k) plan with match up to 4%
- 100% paid parental leave up to 16 weeks
- Up to $125 monthly Learning & development allowance
- Up to $100 monthly Health & Wellness stipend
- Employee referral program
- 12 paid holidays annually
- Free meals and snacks onsite (unless working remotely)

  • Engineering Support Specialist

    3 days ago

    Singapore GOAL SETTERZ BUSINESS SOLUTIONS PTE. LTD. Full time

    **Engineering Support Specialist-PROCESS AND AUTOMATION** **Associate Engineer/Specialist, Engineering Support** **Role**: The Associate Engineer/Specialist, Engineering Support supports the Process Manager & team in the management of records, providing process-related reports and monitoring of critical process...

  • Senior Business Process Specialist

    6 days ago

    Singapore Heinemann Full time

    As a member of our family-owned business, you will be responsible for cross-functional collaboration, process mapping, project management, and providing support to stakeholders within the Asia Pacific region. This role is pivotal in enhancing our business operations through process simplification, standardization, and continuous improvement. As the Senior...

  • Sales Support Specialist

    1 week ago

    Singapore Twilio - Business Communications and Data Solutions Full time

    Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote‐first work, and strong culture of connection and global inclusion means...

  • Business Support Specialist

    2 weeks ago

    Singapore JUST TALENT PTE. LTD. Full time

    **Job Summary** - The Business Support Specialist will be based in our Benoi-Singapore office and will be responsible for providing support to our sales & service team, ensuring smooth operations and excellent customer service. - This role requires a proactive and detail - oriented individual with strong communication and organizational skills. Main...

  • Business Process Specialist

    1 week ago

    Singapore BW Offshore Full time

    BW Offshore builds on four decades of offshore operations and project execution to create tailored offshore energy solutions for evolving global markets. We are currently constructing and preparing operation of a major gas FPSO in North-Western Australia. BW Offshore is also adapting to a rapidly changing world, capturing opportunities that arise in the...

  • Data Support and Process Improvement Specialist

    1 week ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    The Opportunity: Adecco is partnering with a public sector agency to search for a Data Support and Process Improvement Specialist . Role will start off as a 12-months contract assignment . Key Responsibilities: Assist in designing data collection channels. Support integration of data between collection channels and dashboards. Help in identifying...

  • Business Support Specialist

    3 days ago

    Singapore CAZAJA RESOURCES PTE. LTD. Full time

    The Business Support Specialist will be based in our Benoi-Singapore office and will be responsible for providing support to our sales & service team, ensuring smooth operations and excellent customer service. This role requires a proactive and detail-oriented individual with strong communication and organizational skills. - Monitor customer accounts and...

  • Business Process

    1 week ago

    Singapore NTT DATA Full time

    **Req ID**: 335663 We are currently seeking a Business Process & Strategy Specialist to join our team in Singapore, Central Singapore (SG-01), Singapore (SG). **UI and UX Designer**- Analyze user requirements to design graphic user interface elements - Develop UI mock-ups and prototypes that clearly illustrate how sites function and look. - Collaborate...

  • IT Systems Support Specialist

    5 hours ago

    Singapore PERSOL SINGAPORE PTE. LTD. Full time

    IT Systems Support Specialist (Business Central)Support and enhance daily operations by maintaining and improving Microsoft Dynamics 365 Business Central systems.Job Purpose:Design, build, and improve end-to-end applications that support key business solutions.Job Responsibilities: Provide user support and system maintenance for Microsoft Dynamics 365...

  • IT Systems Support Specialist

    2 weeks ago

    Singapore PERSOL Full time

    IT Systems Support Specialist (Business Central)Support and enhance daily operations by maintaining and improving Microsoft Dynamics 365 Business Central systems. Job Purpose: Design, build, and improve end-to-end applications that support key business solutions. Job Responsibilities: Provide user support and system maintenance for Microsoft Dynamics 365...