Operations Manager(Fitness/sport Industry)

20 hours ago

Ang Mo Kio, Singapore Oaktree Consulting Full time

Working Location : near Tai Seng MRT.

Operations Manager(Fitness/Sport Industry)

**Responsibilities**:
**Leadership and Team Management**:
Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

**Process Optimization**:
Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

**Cross-Functional Collaboration**:
Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

**Technology Oversight**:
Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

**Financial Coordination**:
Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

**Meeting Planning and Facilitation**:
Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

**Performance Monitoring**:
Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

**Sales Support**:
Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

**Reporting**:
Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

**Requirements**:
**Experience**:
3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.

**Leadership Qualities**:
Demonstrated strong leadership skills with a focus on integrity and accountability.

**Interpersonal Skills**:
Ability to establish and maintain productive working relationships within a diverse, collaborative, multicultural, interdepartmental environment.

**Organizational Skills**:
Excellent organizational skills with a keen attention to detail and a track record of follow-through on tasks and projects.

**Problem-Solving Ability**:
Strong critical thinking skills and flexible problem-solving resourcefulness to address challenges effectively.

**Program Management**:
Demonstrated service orientation and proficiency in program management to meet organizational goals and objectives.

**Time Management**:
Ability to work independently under pressure, prioritize tasks, and meet deadlines consistently.

**details in MS Word format**:

- Current remuneration
- Expected remuneration
- Notice period

**John Goh Meng Chye**

**EA License No : 06C4642**

**EA Reg No : R1102621**

**Job Types**: Full-time, Permanent

Pay: $5,000.00 - $6,500.00 per month

Schedule:

- Monday to Friday

Work Location: In person

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