Enterprise Service Delivery, Implementation

We're Bloomberg Enterprise Services - fast paced, innovative and expanding. We have worked hard and smart to become the successful business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling mean our clients are able to get exactly the data they need, when they need it, in the format they prefer.

**What's the Role?**
As a key member of our APAC Enterprise Data implementation Team, you will be responsible for the deployment of the entire suite of our real-time and reference Enterprise Data products. Collaborating with colleagues from the Technical Account Management and Enterprise Data Support teams, you will be the project owner and trusted go-to person for the client during the product implementation period, involving yourself in a range of duties including pre-sales activities, actual deployment and last but not least post-implementation tasks such as documentation and support handover.

You are professional and personable, intelligent and analytical, and keen to join a diverse team that provides round-the-clock support to our Enterprise Data clients. You're a solution-provider, with a passion for providing platinum levels of service. You are able to get results by partnering with team members and colleagues around the organization, but are also not afraid of making independent decisions when situation demands. And you'll possess outstanding communication, analytical and organisational skills, facing off to clients as well as multiple internal groups with the overall intent of driving success for the Company and delivering industry leading service to our clients.

**We'll trust you to**:

- Lead and execute the technical implementation process by creating detailed technical implementation plans
- Coordinate with internal and external stakeholders, driving project timelines and ensuring smooth implementation projects
- Lead and take ownership of your book of implementation projects, ensuring client satisfaction is maintained throughout the implementation cycle
- Be mindful of project risks and client nuances, adjusting course as necessary to still ensure successful and high quality implementation outcomes
- Maintain Bloomberg's approach and standards to high quality implementations and customer satisfaction, constantly being mindful of client needs
- Assist in producing implementation documentation and post implementation reviews
- Execute and lead special projects or new initiatives as required
- Actively participate in new product roll-outs

**You'll need to have**:

- Minimum of 5 years working experience for financial markets, financial technology or data related companies
- Experience implementing or supporting financial data solutions such as market data, real-time data, reference or regulatory data solutions, within the past 3 years
- Client facing experience servicing enterprise level clients within the financial services industry
- A technical understanding of various enterprise data solutions and their various methods of delivery (e.g. APIs, Cloud)
- Technical knowledge of financial markets data products
- Awareness and appreciation of software development practices and available tools to support implementation activities
- Excellent communication skills in English
- Ability to demonstrate successful project management skills
- Demonstrated leadership skills and a passion for project delivery
- Demonstrated continuous career progression within an organisation
- Bachelor's degree or degree-equivalent qualifications

**We'd love to see**:

- An understanding of Linux systems, technical networking topologies, network distribution technologies and concepts, network distribution protocols
- And/or hands on experience of industry leading Market Data enterprise distribution systems and data feeds
- Understanding of concepts of market data compliance rules & regulations
- Technical competencies with, but not limited to Linux, TCP/IP, Python, SQL
- Familiarity with Bloomberg enterprise products
- Prince II or alternative project management qualification
- Additional language proficiency in another Asian language such as Mandarin, Cantonese or Thai, to support our clients across the Asia region

**If this sounds like you**:
**Why Bloomberg?**
Bloomberg is committed to diversity. It drives our innovation. At Bloomberg, you'll have the opportunity to go above and beyond and to take risks. You'll be a part of an organization that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, news, and media services fosters innovation and empowers clients, and offers nearly limitless opportunities for career growth.

**Find out more here**:
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate