Associate, Senior Support Analyst

5 days ago

Singapore Nomura Asia Full time

**Job Title**: Senior Support Analyst
**Corporate Title**: Associate
**Division**: IT
**Location**: Singapore
**Nomura Overview**
**Function Overview**:
**Role description**
This role sits within the eTrading Production Services team who are responsible for supporting and maintaining the technology platforms underpinning Nomura's Foreign Exchange offering. This is a hands-on role facing off / supporting the desk/traders, middleoffice and various downstream users.
- Ability to write support related scripts/programs for system optimization and automation.
- Maintain team knowledge base of known issues, steps required to address particular issues\tasks, documentation of new processes and general updates to keep content current
- Logging of tickets for each and every reported issue to build up a knowledge base, identification of issue trends and for generation of metrics for management reporting
- Understanding and adherence to established processes such as Release to Production, Incident Management, etc.

**Skills, experience, qualifications and knowledge required**:
Minimum Qualifications:

- Minimum 4years experience in trade floor Production Support.
- Good understanding of Global Markets especially FX and Rates
- Coding knowledge in programming languages like Python/VBA.
- Technical experience in Unix Shell/Perl scripting.
- A good understanding ITIL practices.
- Able to troubleshoot problems in multiple environments.
- Strong technical and analytical skills,Excellent communication skills, ability to multi-task, and work towards tight deadlines.
- Sense of urgency when handling production issues impacting the desk/firms ability to do business.
- Experience of monitoring software and maintaining and improving rulebases.

Essential:

- Linux / Windows
- SQL, Sybase
- Worked in a Support Environment
- ITIL
- VBA/Excel
- Project Management Skills

**Diversity Statement**
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.
**DISCLAIMER**:This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.
Nomura is an Equal Opportunity Employer

  • Senior Analyst Associate

    5 days ago

    Singapore ARCANE LINK PTE. LTD. Full time

    **Senior Analyst Associate**: **Responsibilities**: - Supporting the team with identifying key developments and assessing investment opportunities within the decentralized technology industry - Conducting research and analysis on assigned sub-sectors and relevant companies and projects - Developing financial models and presentations for internal evaluation...

  • Therapy Support Associate

    7 hours ago

    Singapore STROKE SUPPORT STATION Full time

    Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical Duties Carry out prescribed therapeutic...

  • Technology Business Analyst

    1 week ago

    Singapore ACCA Careers Full time

    Technology Business Analyst (Senior Analyst - Associate Manager)Join to apply for the Technology Business Analyst (Senior Analyst - Associate Manager)role at ACCA Careers 3 days ago Be among the first 25 applicants Home Country: Singapore Key Responsibilities Lead the elicitation, analysis, and documentation of business requirements. Collaborate with...

  • Research Analyst

    6 days ago

    Singapore Nanyang Technological University Full time

    Research Analyst / Senior Analyst / Associate Researcher Fellow (International Centre for Political Violence and Terrorism Research) Applicants should possess a good Honours degree or Masters in Humanities and Social Sciences, with a strong interest in security and terrorist/extremist developments and trends in a) Southeast Asia; or South Asia; c) or the...

  • Analyst / Associate

    3 days ago

    Singapore N+ STRATEGIC INVESTORS PTE. LTD. Full time

    **N+ Strategic Investors is looking for an exceptional Analyst / Associate to join our growing Investment Team. As a key part of the deal team, you’ll take an active role in due diligence, financial modelling, analysis, and structuring of transactions, including managing investments from origination to exit. The role provides a great opportunity to work in...

  • Consultant (Senior Analyst/associate), Healthcare

    3 days ago

    Singapore Vriens & Partners Full time

    **CONSULTANT (SENIOR ANALYST/ASSOCIATE), HEALTHCARE, GOVERNMENT** **AFFAIRS, SINGAPORE** Vriens & Partners (V&P) is the leading government affairs consulting firm in Southeast Asia. Our team comprises more than 100 full-time employees representing over ten nationalities, as well as 40 senior advisors from across the region. The firm is headquartered in...

  • Research Analyst

    2 weeks ago

    Singapore Nanyang Technological University Full time

    Research Analyst / Senior Analyst / Associate Research Fellow (Maritime Security Programme) The S. Rajaratnam School of International Studies (RSIS), a Graduate School of Nanyang Technological University (NTU), is a leading research-intensive and teaching institution in strategic and international affairs and policy-oriented think tank in the Asia-Pacific...

  • OPERATIONS ANALYST

    5 days ago

    Singapore IMAS (Investment Management Association of Singapore) Full time

    OPERATIONS ANALYST / SENIOR OPERATIONS ANALYST / ASSISTANT MANAGER Join to apply for the OPERATIONS ANALYST / SENIOR OPERATIONS ANALYST / ASSISTANT MANAGER role at IMAS (Investment Management Association of Singapore)Are you ready to take your career to new heights? Do you have a passion for the investment industry and a drive to succeed? Look no further...

  • Associate/Senior Associate

    5 days ago

    Singapore Temasek Full time

    Associate/Senior Associate (12 months contract), Public Markets (Trade Support) - Shift Hours Join to apply for the Associate/Senior Associate (12 months contract), Public Markets (Trade Support) - Shift Hours role at Temasek Associate/Senior Associate (12 months contract), Public Markets (Trade Support) - Shift Hours Join to apply for the Associate/Senior...

  • Architect Associate

    7 hours ago

    Singapore LANDMARK ARCHITECTS ASSOCIATE LLP Full time

    Seeking for a motivated Architectural Associate to support our projects across residential, commercial and institutional sectors. This role is suitable for candidates who enjoy hands-on project involvement and wish to gain exposure to the full architectural process in a small, collaborative team.Responsibilities: Prepare architectural drawings including...