Associate Director Commercial Manager

The IDEXX Livestock, Poultry, and Dairy division offers diagnostic tests and services to monitor the health of herd and flock animals worldwide. We partner with state, government, and private laboratories to provide producers (farmers) with results that protect human health, improve animal productivity, and ensure food quality.

With this exciting opportunity based in Singapore, we are looking for an Associate Director Commercial Manager to manage the activities in our APO region for the Livestock, Poultry & Dairy business area.

**In this role, you will**:
Manage the go-to-market strategy including direct sales channel, hybrid sales channel and distribution network.
Manage financial deliverables (e.g., budget, forecast etc.)
Manages and coaches a commercial team of 40+ (direct & indirect reports) - assigning work, monitoring activities and evaluating performance.
Leads work activities of the business line, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained.
Identifies and implements strategies and efficiencies to enhance customer experience and align with business operations.
Communicates with other related departments to coordinate work and resolve issues as needed. Provides internal and/or external customer feedback and leads/participates in teams related to new or ongoing project work and other areas as needed.
Leads/contributes to process/other improvements based on evaluation of existing procedures and business needs.
Utilizes data, metrics, and system tools to ensure efficiency and to maximize customer experience. Identifies problems, obstacles and opportunities and proactively acts to address issues. You strive for continuous improvement.
Prepares reports and other information summarizing work activities and reports results to peer groups as well as senior management. Prepares various analyses as needed to highlight issues and resolve questions.

**What you need to succeed**:
Bachelors degree or advanced education in Life Science or Business Management or equivalent combination of education and experience required. Masters degree or equivalent preferred.
7+ years’ experience in sales management both in direct channel and distribution network management preferably within the Livestock, Poultry & Dairy industry.
5+ years of experience in people management - a strong commercial leadership capability is essential.
Ability to organize, prioritize and direct work activities.
Ability to conduct business and manage the team in multi-cultural, multi-country and virtual setting.
Experience working within the APO region
Excellent customer service and business relationship-building skills required.
Reasoning, problem solving and analytical skills to resolve issues.
Project management skills and abilities.
Communication skills, both verbal and written.
Experience with CRM systems.
Personal computer skills, including Microsoft Office.
Fluency in the English language, any additional language is beneficial.
25-40% domestic and international travel required.

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.